What are the responsibilities and job description for the Intake Coordinator (2nd Shift) position at Patterson Legal Group, L.C.?
INTAKE COORDINATOR (2nd Shift, Monday-Friday 1:00 p.m. to 10:00 p.m.)
Looking for a rewarding career in the legal industry with a personal injury law firm that values its employees and gives back to the community? Look no further than Patterson Legal Group! As the recipient of the prestigious "Best Law Firm” and “Best Places to Work” awards, we are committed to providing exceptional legal representation and outstanding client services. We have an exciting opportunity to join our award-winning law firm as an Intake Coordinator.
Are you a great communicator with a heart for helping others? Do you thrive in a fast-paced environment where every call is a chance to make a difference? Patterson Legal Group is looking for a dynamic and compassionate Intake Coordinator to be the first voice our clients hear—the one who sets the tone for their journey with us.
Essential responsibilities:
- Be the friendly, professional voice answering inbound calls.
- Provide valuable resources to after-hours callers.
- Accurately gather and input essential client details.
- Keep case information updated and organized.
- Work closely with our team to ensure every prospect receives timely follow-ups.
This job is ideal for someone who:
- Displays maturity and empathy in dealing with sensitive topics.
- Dependable and an EXCELLENT team player.
- Has strong telephone etiquette and communication skills.
- Has strong skills in Microsoft Office and familiarity with electronic databases.
- Has excellent organizational skills, accurate note-taking, and high attention to detail.
- Takes control of the conversation to effectively assess the relevant facts.
- Professionally handles and maintains confidentiality of all communications.
- Refrains from giving opinion, advice, or answer legal questions.
Qualifications:
- Intake: 1 year (Preferred)
- Call Center experience: 1 year (Preferred)
- Bilingual (English/Spanish) is a plus.
At Patterson Legal Group, we're all about working hard and playing hard. Engaging in team-building activities and charitable events is something we greatly enjoy. We also believe in maintaining a healthy work-life balance to optimize productivity and happiness long term.
Apply with your resume for this exciting opportunity. Let's work together to provide exceptional service to our clients while having fun and making a difference in the community!
Visit https://pattersonlegalgroup.com to learn more about our firm.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- On call
Work Location: In person
Salary : $15 - $20