What are the responsibilities and job description for the Sales Manager Package Fire Systems position at Patterson Pump Company?
Patterson has built a trusted reputation for reliable pump installations worldwide - whether satisfying urban water or waste demands, harnessing and controlling ravaging floods, reclaiming arid deserts, taming rampaging and devastating fires, or protecting the planet's ecological balance, our pumps are trusted.
Around the globe, wherever liquid moves, in large volume or high pressure, you will find Patterson heavy-duty pumps and packaged systems. The world looks to Patterson to enhance safety and comfort in HVAC and fire suppression technology, exceeding pumping demands in water supply, irrigation, flood prevention, and wastewater treatment, make industrial solutions into liquid transfers, and fulfill heating or cooling needs to each of our clients.
POSITION SUMMARY
This position is responsible for sales profitability, growth, and account penetration for Fire Pump System Sales within an assigned territory and / or market segment. This position is responsible for maximizing sales revenue through a network of international and domestic sales representatives as well as developing direct customer accounts with existing and new customers. The position will involve some domestic and international travel.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Recommend products to customers, based on customers' needs and interests.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Prepare estimates, and bids that meet specific customer needs.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Negotiate details of contracts and payments.
- Negotiate with vendors to improve product development.
- Arrange and direct delivery and installation of products and equipment.
- Responsible for maximizing sales revenue through a network of sales representatives as well as developing direct customer accounts with existing and new customers. Sets short and long term sales strategies.
- Conducts and participates in training seminars and trade shows.
- Prepares action plans individually as well as by team for effective search for sales leads and prospects.
- Initiates and coordinates development of action plans to penetrate fire system markets.
- Provides timely, accurate, and competitive pricing on select completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margins.
- Maintains accurate records of all pricings, sales, and activity reports.
- Creates and conducts proposal presentations.
- Controls expenses to meet budget guidelines.
- Adheres to all company policies, procedures, and business ethics codes of conduct and ensures that they are communicated and implemented within the team.
- Must be aware of international variances in cultural and legal issues pertaining to sales.
- Relies on experience and judgment to plan and accomplish goals.
- Support global agents with technical, project and marketing information.
- Develop key relationships with current and prospective customers.
- Achieve sales targets. Work with the contracts department to develop sales contracts. Work closely with the project, design, marketing, and production teams to ensure customer requirements are met on a timely basis.
- Coordinate domestic sales efforts with our sales representatives. Manage and direct the sales representatives.
- Process orders, proposals, and quotations.
- Assist sales representatives with technical information and materials requirements.
- Work with engineering, purchasing, and contracts and (EPC) companies to develop technical specifications for customized pre-packaged fire systems.
- Review customers technical specifications for customized pre-packaged fire pump system and distinguish between requirement that are possible or not possible to provide due to code requirements and the company's abilities.
- Relay to engineering the customer's special requirements for customized pre-packaged fire pump systems.
- Manage and coordinate project and code requirements with customers, engineering, sales representatives, contract administration, vendors and installing contractors.
- Review returned submittals from customers, engineers, architects, and EPC companies for code compliance and change requests warranting price changes and relay price differences back to customers.
- Perform commissioning of equipment when necessary.
- Participate on technical committees for Standard and Code development within the industry.
- Comply with established safety policies and procedures. Wear required Personal Protective Equipment as directed. Use appropriate tools designed for their specific job tasks. Provide feedback related to hazard assessments and / or accident investigations.
- Act in accordance with Patterson's Company policies (ex. Harassment, Equal Employment Opportunity , Ethics, Safety, etc.).
POSITION QUALIFICATIONS
Ambition - The drive to achieve personal advancement.
Presentation Skills - Ability to effectively present information publicly.
Relationship Building - Ability to effectively build relationships with customers and co-workers.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
Resilient - Ability to recover from, or adjust to, misfortune or setbacks.
Judgment - The ability to formulate a sound decision using the available information.
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Competitiveness - Willingness to strive to get ahead or to finish projects.
Business Acumen - Ability to grasp and understand business concepts and issues.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
SKILLS & ABILITIES
Education : Bachelor's Degree (four-year college or technical school) Required, Field of Study : Business Administration or equivalent
Experience : 1 plus years of experience in pump manufacturing and / or sales
Computer Skills : Microsoft Office, Syteline, SharePoint, Configurator.
PHYSICAL DEMANDS
Physical Activities and Requirements of this Position
Ability to sit, manually manipulate, and reach outward for prolong periods of time.
Ability to walk, stand, grasp, and speak.
May exert up to 25 lbs. of force and lift 10-20 pounds occasionally.
WORK ENVIRONMENT
Office environment. May frequently travel through the production shop floor. Some travel, domestic and / or international may be necessary.
If interested in working for one of the leading U.S. pump manufacturing companies—with a stellar reputation for partnering with customers and delivering outstanding products, application knowledge and service appeals to you, we encourage you to explore this opportunity.
Patterson Pump Company is an Equal Opportunity Employer.