What are the responsibilities and job description for the Technical Solutions Specialist position at Patterson?
Patterson values the talents and experiences of its employees, who embody a people-first culture that drives success. The role of Technical Solutions Specialist in Feedyard Software & Networking involves providing technical support, maintenance, and repair for Animal Health International Inc. software. This position requires same-day travel 50-75% in a local area and occasional overnight travel 15-25% in a regional area. As an IT Field Service Technician, you are part of a small but mighty team that adapts to diverse physical and environmental conditions. We provide a competitive benefits package, unique incentive programs, and rewards for our eligible employees.
Key Responsibilities
- Evaluate and resolve software and network problems at customer sites
- Install and configure computer systems and networks
- Provide training and assistance to customers on equipment and system operation
- Maintain accurate records and documentation
Requirements
- High school diploma or equivalent required; associate's degree preferred
- 0-2 years of experience in a technical field; valid driver's license and clean driving record necessary
- Able to design, install, and troubleshoot simple wired and wireless networks
- Strong customer service skills and ability to work independently
