What are the responsibilities and job description for the Enrollment Navigator for G3 Programs position at Paul D. Camp Community College?
Paul D. Camp Community College is a small 2-year college in Southeast Virginia. Campuses are located in Franklin and Suffolk. There also is a center in Smithfield. The college offers associate degrees, certificates, and career studies certificates In transfer and career/technical programs; credit and non-credit workforce services and training for businesses and industries; special interest classes for the community; and summer classes for youth through the Regional Workforce Development Center. A dual enrollment program for high school students, online courses, and developmental studies classes are available at the college as well.
The Enrollment Navigator is a vital role, serving as a resource and guide to prospective students and applicants. This position provides high-quality service allowing prospective students to successfully complete the college onboarding process employing a holistic model of care and using the case management approach to new student onboarding. Enrollment Navigators serve as the primary point of contact for new students – decreasing the fragmentation of services and providing quality care across a continuum of enrollment requirements. The Enrollment Navigator keeps prospective students engaged from the first point of contact through registration.
Core responsibilities of the position include: student advising and registration, outreach to prospective students, helping students through the admissions and onboarding process, implementing strategies for retaining students to completion of a degree or certificate, and assisting students in understanding tuition payment requirements and financial resources.
The G3 Program is a tuition assistance program for any Virginia resident who qualifies for in-state tuition and whose family income falls below an identified threshold. Eligible students may enroll in designated career pathways leading to jobs in high-demand fields. For more information about the G3 program, please visit Camp’s website at
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Demonstrated knowledge of barriers to educational success and a desire to help others reach their educational goals.
- Proficient working knowledge of internet applications and PC-based software (e.g. Microsoft Office Suite, Student Information Systems (SIS), etc.).
- Demonstrated experience working with diverse populations.
- Strong interpersonal skills to help engage, provide support to, and motivate students and excellent customer service skills, including the ability to effectively follow up and follow through is a must.
- Effective oral and written communication skills
- Effective problem-solving skills.
- Excellent organizational skills.
- Demonstrate the ability to work effectively both independently as well as part of a team and possess a desire to learn and grow as professional needs arise.
- Valid driver’s license.
- Some evening and weekend hours may be required.
- All full-time classified employees new to the Commonwealth of Virginia will serve a 12-month probationary period.
- Experience working with traditional and non-traditional college students.
- Work experience in a higher education setting or in counseling or academic coaching.
- Knowledge of available financial aid and scholarship information.
- Knowledge of PeopleSoft, Navigate, and other educational technologies.
- Willingness to travel between campuses, high schools, and other outreach locations.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $43,000 - $49,000
