What are the responsibilities and job description for the Customer Service Representative position at Paul Davis Canada?
Benefits
Full Job Description
Position: Help our customers and team members in any way needed, with a welcoming and friendly attitude.
This position fills many roles and requires a friendly and organized individual who does not mind pitching in wherever the need occurs.
What does a CSR with Paul Davis do?
Why Join Our Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider but to restore communities.
Skills Desired of Team Member
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Full Job Description
Position: Help our customers and team members in any way needed, with a welcoming and friendly attitude.
This position fills many roles and requires a friendly and organized individual who does not mind pitching in wherever the need occurs.
What does a CSR with Paul Davis do?
- Stays in constant contact with customers, industry partners, and team members
- Field calls/emails from customers, partners, and team members
- Intake, dispatch and follow-up of jobs/claims
- Collects required documentation for all jobs/claims
- Problem solves and helps people find solutions
- Performs office administrative operations
- Other tasks and projects as assigned
Why Join Our Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider but to restore communities.
Skills Desired of Team Member
- A friendly and welcoming personality is a must!
- Organized, detailed administrative coordinator who likes a fast-paced environment
- Loves talking to people and building relationships
- Likes to problem-solve and help people find solutions
- Enjoys completing tasks
- Is a stickler for the details
- Can review data and deductively think through what information might be missing
- Proactive, assertive personality
- Enjoys taking care of others
- High School Diploma or equivalent
- Professional appearance and courteous manner
- Starting pay based on experience
