What are the responsibilities and job description for the Client Care Coordinator/Office Administration position at Paul Davis Restoration, Inc.?
Basic Functions :
The Client Care Coordinator will work as a Liaison for the client to identify project requirements and specifications. The Client Care Coordinator will administer and organize mitigation, contents and reconstruction jobs. The Coordinator will provide support to the Team, ensure KPI compliance, assist with scheduling and dispatching. General Office Administrative Support and
Basic Requirements :
- High School Diploma or equivalent
- Bachelor's degree is preferred
- Excellent administrative and process skills
- Customer Service Experience
- Three plus years of experience in an Administrative Position
- Experience with Microsoft Office Suite 365
- Ability to learn and operate our primary operating systems : RMS, Xactimate, TSheets, PDConnect, SharePoint, and OneDrive
- Ability to provide / coordinate IT support within the local office setting and home office in MSP
- Ability to work independently
- Key Skills
- Highly Organized
- Ability to prioritize tasks
- High level Communicator
Evaluated On :
Overall Duties Include :
Compensation : $35,000-$45,000
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision :
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values :
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission :
To provide opportunities for great people to deliver Best in Class results
Salary : $35,000 - $45,000
