What are the responsibilities and job description for the Paul Davis Restoration Inc. is hiring : Fire Marketer-Colorado Springs in Denver position at Paul Davis Restoration Inc.?
Join to apply for the Fire Marketer-Colorado Springs role at Paul Davis Canada .
Are you proactive, focused on winning, and thrive in competitive situations? In both your personal and professional pursuits, are you incredibly driven to be the best you can be? Is uncharted territory no problem for you? Do you get to the other side regardless of the obstacles?
Job Duties
Our Fire Marketers, also known as an Emergency Recovery Coordinator (ERC), generate revenue opportunities by directly consulting with property owners impacted by fire, water damage or other large-scale emergency events. The ERC cooperates with public emergency response agencies and private entities to enable effective implementation of recovery initiatives. They create and retain customer loyalty and preference by establishing a positive and trusting relationship with the customer. The ERC participates in restoration-related community awareness events and programs. The ERC is on call 24 / 7 and reports directly to the Sales and Marketing Director.
Emergency Recovery Coordinators must possess strong interpersonal skills to build a strong rapport with the customer. They must be comfortable entering highly charged and stressful situations and have a proven ability to close sales and provide quality customer service. The ERC represents the franchise and the Paul Davis brand and gives it a face. They need to possess the ability to turn an emotionally distraught customer into a satisfied one and leave the customer with a positive lasting impression. The ERC's primary responsibilities are to be professional, compassionate, courteous, positive, and informative. An effective ERC must also possess knowledge of restoration products and services. They are dynamic speakers and comfortable when interacting in both one-on-one and group settings. Stress tolerance, the ability to work under pressure and a combination of leadership and sales skills are necessary for job effectiveness.
Responsibilities
- Be familiar with assigned territory.
- Responsible for educating the consumer on products or services and effectively articulate the use and need.
- Monitors, interprets and responds to lead sources for local fires and emergencies.
- Responds to all generated leads and provides feedback to the Sales and Marketing Director and local Operations Manager.
- Provide emergency recovery care kits and services to the impacted property owner.
- Communicate services to affected property owners.
- Establish and maintain positive relationships in the local community.
- Establish and maintain relationships throughout the community for board-up services.
- Volunteer non-operational time to related community events.
- On-call availability 24 / 7 to include weekends and holidays as scheduled.
- Sells restoration industry products and services.
- Markets the Emergency Recovery Program to local Fire and Police Departments as well as other commercial prospects.
- Achieve and remain current in required certifications.
- Achieve sales targets and activity objectives.
- Support franchisee and franchisor organizational mission, vision, and value statement.
About Us
The ERC will be an integral part of our growth throughout the Colorado Springs and Pueblo markets. This role will be a part of our marketing team. Want to be a Difference Maker? We provide homeowners peace of mind so they can focus on what matters most! Come work as an Emergency Recovery Coordinator with Paul Davis Restoration and you too can become a Difference Maker. The ideal candidate for this role will have confidence in their ability to establish and maintain relationships, and a passion for growth and success. You will have to sell the services we offer and be bold about finding new opportunities.
Paul Davis Restoration is part of a national franchise organization that provides services to repair and clean up damage to residential, institutional, and commercial structures from fire, water, storm, mold, or other disasters. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises. We are on a mission to provide opportunities for great people to deliver best in class results!
Education and Experience
Benefits
We support and hire Veterans and we are an equal opportunity employer.
Seniority level
Entry level
Employment type
Full-time
Job function
Advertising
Industries
Advertising Services
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