What are the responsibilities and job description for the Textiles and Laundry Project Manager position at Paul Davis Restoration, Inc.?
WHO WE ARE :
Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the U.S. and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. If you are ready to take your career to the next level, and you meet our qualifications, we would like to speak with you!
JOB SUMMARY :
Responsible for all aspects of leading a team of hardworking individuals while serving those who have had a disaster strike their property. Manages project that involve customers belongings and personal effects. Shows pride upon project completion while providing exceptional customer service representing the Paul Davis brand.
ESSENTIAL FUNCTIONS :
- Manages projects per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration.
- Manages the in-house warehouse for storing customers belongings.
- Fosters an environment of collaboration and teamwork within the division and company.
- Utilizes time management skills to manage and coordinates job schedules.
- Documents all phases of assigned projects
- Focuses on providing excellent customer service.
- Assists team members when needed and fosters a positive working relationship with other departments.
- Delivers thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
- Meets clients and adjusters on-site to assist in issue resolution and provides a professional opinion.
- Point of contact for customers if they have any questions and / or concerns and resolves those in an effective and timely manner.
- Other duties as assigned.
REQUIREMENTS :
EOE STATEMENT :
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision :
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values :
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission :
To provide opportunities for great people to deliver Best in Class results
