Lead Mitigation Technician

Job Description

Job Description

Job Description

Basic Functions :

Leads Production on job sites.

Perform as a technician as work flow dictates.

Responds to all activities of emergency services work related to assigned program work and tasks assigned by Production Coordinator, ERT Project Manager and Mitigation Team Leader

Participates in on-call rotation

Basic Requirements :

High School Diploma or equivalent

Ability to multi-task and prioritize

Mitigation Technician experience

Restoration Documentation experience (Dry Logs, Scope sheets)

Capable of communicating and understanding scope of work

Dependable transportation

Smart phone

Able to climb a ladder.

Able to lift at least 75 pounds.

Able to work in confined spaces.

Able to work around a variety of chemicals without any adverse reaction or sensitivity.

Follows established safety practices including the proper use of PPE when required.

Basic technology experience (IE. Computers & Smart phone apps)

Desire to operate at a high level with accountability that represents an ability to take more responsibility over time.

Evaluated On :

All work will be performed according to company policies and up to Paul Davis standards

All work will be performed in accordance with safety regulations to this work

Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous

Employees will ALWAYS wear a company uniform in good repair when representing this company

Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)

Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times

Overall Duties Include :

Responds to and leads emergency losses.

Performs Emergency Water Extraction and Drying Services.

Leads Emergency Fire / Smoke Services (including deodorization, pack-outs, board- ups and securing structure).

Leads Mold Remediation (including demolition and cleaning).

Performs any and all directives from the ERT Project Manager

Daily communication with ERT Project Manager on status of the project.

Performs daily documentation, including but not limited to photos, notes, scope sheets and MICA.

Ability to start a new loss and relay relevant information to ERT project manager.

Performs on-call rotation.

Performs basic truck, equipment and building maintenance.

Ability to provide direction to others

Transfer and act on direction from Production Coordinator into physical production

Work side-by-side with other Mitigation Technicians to deliver a quality service on time

Communication with property managers / owners

Collection of field related documentation for emergency services. Including work authorizations, COCs, and program documents.

Manage good use of company supplies and minimize waste

Maintain company equipment to ensure longevity

Accountable to the success of the project including completion of the scope of work and job site cleanliness / presentation.

High Detail Job Accountabilities :

Document work completed through photos, job update notes and daily logs.

Drive company vehicle in safest and most respectful manner possible

Alert Production Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.)

Ability to communicate with insurance adjusters and program representatives as needed

Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis

Relay homeowner or property manager questions to Mitigation Project Managers and Production Coordinator to follow up with

Answer homeowner / property manager questions as they arise

Disassemble and safely store all hardware from demolition in designated plastic bags for reconstruction team

Holds self and others to completion of daily documentation

Disassemble and safely store all pieces of demolition that are deemed as salvageable

• Complete special assignments as requested by Supervisor
• Participates in emergency services when an All hands on deck scenario arises.
• Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
• Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours :

A typical shift for this position is 7 : 30am 5pm, Monday Friday.

However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends.

Reward :

Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year.

Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.

IICRC Certifications for the Mitigation Technician :

The Mitigation Technician will have the opportunity to obtain the following certifications :

o Water Restoration Technician

o Fire and Smoke Technician

Other Certifications will be made available as the Mitigation Technician takes on more responsibility.