What are the responsibilities and job description for the Collections Manager position at Paul Davis Restoration of Montgomery and Berks...?
Benefits:
Role: Collections Manager
Company: Paul Davis Restoration SEPA
Reports To: Controller
Position Summary:
We are seeking a highly aggressive, results-driven Collections Manager who takes complete ownership of our Accounts Receivable (AR) process. This is not a passive collections role. We need a tiger—someone relentless, fearless, and relentless in pursuing outstanding balances. This individual will set, track, and enforce AR goals, ensuring our company is always in a strong cash position. They will manage collections as a whole, making sure every team member owns their role in the process while personally handling the toughest accounts.
Key Responsibilities:
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
Role: Collections Manager
Company: Paul Davis Restoration SEPA
Reports To: Controller
Position Summary:
We are seeking a highly aggressive, results-driven Collections Manager who takes complete ownership of our Accounts Receivable (AR) process. This is not a passive collections role. We need a tiger—someone relentless, fearless, and relentless in pursuing outstanding balances. This individual will set, track, and enforce AR goals, ensuring our company is always in a strong cash position. They will manage collections as a whole, making sure every team member owns their role in the process while personally handling the toughest accounts.
Key Responsibilities:
- Owns and drives the entire collections process with full authority. Everything stops with this person.
- Manages AR for the entire company—tracks, enforces, and improves collections procedures.
- Aggressively pursues overdue accounts, personally handling problem customers and never resting until the money is collected.
- Sets individual AR goals for team members and ensures accountability at all levels.
- Creates and distributes weekly AR scorecards showing goals vs. actual collections, ensuring full transparency.
- Pushes accountability across all departments to ensure AR goals are met.
- Implements best practices for collections to reduce outstanding balances and improve cash flow.
- Develops and enforces payment terms with customers and ensures contract compliance.
- Works closely with the Controller to align AR strategies with financial objectives.
- Communicates firmly yet professionally with clients to resolve outstanding invoices while maintaining relationships.
- Escalates collection issues when necessary, including legal action or third-party collections.
- Tracks and reports all collection activities, identifying trends and areas for improvement.
- Relentlessly follows up on unpaid invoices—no customer is left unchecked.
- Proven track record in aggressive collections and AR management.
- Fearless communicator who can confidently handle difficult conversations.
- Highly organized and detail-oriented—can track and enforce payment schedules with precision.
- Strong leadership skills—holds everyone accountable and drives AR ownership across teams.
- Experience creating and analyzing AR reports and tracking financial performance.
- Ability to thrive in a fast-paced, high-pressure environment.
- Experience in restoration, construction, or a similar industry preferred.
- Be the boss of AR and drive the financial health of our company.
- Work with a high-performance leadership team that values accountability and results.
- Take on a high-impact role where you make a direct difference every day.