What are the responsibilities and job description for the Emergency Recovery Coordinator position at Paul Davis Restoration of Raleigh, NC?
Description
Paul Davis Restoration is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States. We’re seeking an Emergency Recovery Coordinator (ERC) to work with a rapidly growing company!
This position requires a proactive, charismatic communicator who is driven to serve customers and the community amid challenging circumstances such as fire, flood, or storm. Paul Davis Restoration ERCs are some of the first people onsite after a loss. ERC's work with property owners, adjusters, project managers, first responders, and community leaders to provide the highest quality of care as owners transition from chaos to calm.
This is a fantastic opportunity to build relationships in the restoration and construction industries, practice a variety of sales strategies, and utilize technology to market and build your career with a rapidly growing franchise office of a national restoration company!
Requirements
Job Qualifications (Required Skills):
- At least two (2) years of experience in outside sales. *Experience in restoration or construction industries is strongly preferred.
- Must be a self-starter who will utilize training and independent research to become an expert in explaining the restoration process and the company's services in a professional and organized manner.
- Must be able to empathize and identify customer needs amid difficult circumstances involving property damage and personal loss.
- Must be a creative strategist who is continually identifying ways to market and sell company services to reach revenue goals.
- This position requires a person who thrives under high-stress situations and transform difficult circumstances into positive solutions.
- Proficiency in networking and involvement in relevant community and industry organizations is imperative.
- Ability to promote and adapt to technological innovation is key.
- Professionalism in dress, appearance, and demeanor is imperative as ERCs represent Paul Davis Restoration in the community.
Compensation and Benefits:
- Competitive base salary, based on experience, plus quarterly bonus structure.
- Ten (10) days of paid time off (PTO) per year.
- Seven (7) paid holidays per year.
- Employer contribution to medical insurance through Cigna.
- Dental, vision, life, and other insurance available.
- Participation in 401(k) plan with employer matching after 3 months of employment.
Job Type:
- Full-time
- In-person
- Monday to Friday
- Weekend Availability
- On-call
