Contents / Water Mitigation Technician

Benefits:

• 401(k)
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

What does a Contents / Mitigation Technician with Paul Davis do?

• Respond to property emergencies and assist home or business owners to mitigate whatever the property emergency is and help get them back to normalcy as soon as possible.
• Water Damage - Inspect damages, extract water, remove damaged materials, disinfect structure, set up drying equipment and monitor daily.
• Fire Damage - Heavy clean up of debris & soot, some demo, possible drying and odor control.
• Mold Remediation - Following protocols; containment of affected areas, setting up negative air, removal of unsalvageable materials, cleaning of microbial growth and receiving Clearance Certification.
• Packing out of contents as needed and cleaning contents as needed.
• Operate company vehicles.
• Daily job reports.
• Continuous training.

You will be expected to:

• Lead a team of hardworking individuals serving others within your community
• Make a difference for others that have had a disaster strike their property
• Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
• Take pride when your team completes projects on budget with an exceptional customer experience
• Be empathetic and show a sense of urgency while communicating through modern technology

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Vision: To provide extraordinary care while serving people in their time of need.
Mission: To provide opportunities for great people to deliver Best in Class results.

Team Compensation and Benefits:

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Cross-training opportunities to advance your career
• Paid training
• Referral program
• Great culture and team dynamic
• Hourly pay: $20.00 to $27.00/hour based on experience and certifications
• Bonus opportunities based on performance

Team Qualifications (Requirements):

• Valid driver's license with a clean record
• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Ability to lead others from diverse backgrounds
• Excellent written and verbal communication skills
• IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
• Ability to lift 75 LBS frequently
• Ability to adapt to change
• Have the ability to work nights/weekends and overtime, if needed
• Desire to continually learn new things

Role on the Team (Job Responsibilities):

• Foster an environment of collaboration and teamwork within the division and company
• Supervise pack-outs and inventory/evaluation of items
• High level performance of water mitigation, tarping, board up, mold remediation, demolition and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Contents / Mitigation Technician.
• Self-managing and time management skills
• Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
• Job schedule management and coordination
• Focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Be a great representative of our brand!
• Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
• Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.
• Re-inspect job sites for quality control.
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
• Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
• Manage projects and existing crews

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer