What are the responsibilities and job description for the Program Manager (Onboarding & Community Concierge) position at Paul Gough Media?
Company Overview:
Paul Gough helps entrepreneurs and business owners achieve breakthrough success in their practices and personal lives. We’re launching a brand-new offering called “Your Best Month Ever” and looking for a dedicated Program Manager to ensure participants maximize their results.
Role Summary
In this role, you’ll be the go-to person for onboarding new members and guiding them through the entire program experience. As both community manager and operational coordinator, you’ll ensure seamless participation and a positive, results-driven environment. This position includes a competitive base salary plus an incentive for each participant who successfully completes the program with measurable success.
Key Responsibilities
Qualifications
What We Offer
If you’re excited about motivating others to achieve their “best month ever” and want to play a pivotal role in a growing organization, we’d love to hear from you! Apply today with your resume and a brief note about why you’re a great fit for this role.
Paul Gough helps entrepreneurs and business owners achieve breakthrough success in their practices and personal lives. We’re launching a brand-new offering called “Your Best Month Ever” and looking for a dedicated Program Manager to ensure participants maximize their results.
Role Summary
In this role, you’ll be the go-to person for onboarding new members and guiding them through the entire program experience. As both community manager and operational coordinator, you’ll ensure seamless participation and a positive, results-driven environment. This position includes a competitive base salary plus an incentive for each participant who successfully completes the program with measurable success.
Key Responsibilities
- Onboarding & Orientation: Conduct welcome calls and ensure participants understand the program structure, goals, and resources.
- Community & Engagement: Foster a supportive, active online community; coordinate group discussions, Q&A sessions, and events.
- Participant Support: Regularly check in with individuals to track progress, address challenges, and celebrate wins.
- Operational Management: Handle scheduling, manage program calendars, and coordinate materials to keep everything running smoothly.
- Success Tracking: Monitor results, gather feedback, and share success stories to highlight participant achievements.
- Events Management: Our clients will be invited to inperson events/meetings at our events and your job is to ensure their attendance and work with the client on logistics of dates, times and travel etc, to ensure there smooth arrival
Qualifications
- Experience in program management, customer success, or community coordination.
- Strong communication and interpersonal skills for building rapport with diverse groups.
- Excellent organizational abilities, with attention to detail and deadlines.
- Proficient with online collaboration tools (e.g., Zoom, project management software, community platforms).
- Self-motivated and results-driven, with a passion for helping others achieve their goals.
What We Offer
- Competitive Base Salary plus the potential for performance-based incentives
- The opportunity to shape a high-impact program and drive meaningful results for participants
- A positive, growth-oriented team environment
- Potential for professional development and career growth
If you’re excited about motivating others to achieve their “best month ever” and want to play a pivotal role in a growing organization, we’d love to hear from you! Apply today with your resume and a brief note about why you’re a great fit for this role.
Salary : $20 - $25
