What are the responsibilities and job description for the Business Office Manager position at Paul House & Healthcare Center?
Paul House & Healthcare Center -
Have experience working in a Nursing Facility and understand the insurance needs of residents? Do you enjoy making a difference? Do you enjoy working in an environment where what you do makes an impact on the facility? Then this is the place for you!
We are currently hiring a Business Office Manager!
We have an amazing staff that support and guide one another, to ensure that the best care is given to our residents. This is a great opportunity to learn so many varying skills that only propel you to the next level! Come join our dynamic team today!
Job Summary
Responsible to direct all business office activities within the Nursing facility closely working with human resources and admissions.
Business Office Responsibilities
- Ensure that Public Aid applications are completed timely by coordinating with Admissions Department and family.
- Maintain financial files on all residents and ensure all documentation is completed as necessary.
- Enroll Medicaid and Medicaid Pending residents in direct deposit for all income types through RFMS upon admission.
- Log into RFMS daily to run Direct Deposit Status report, verify resident statuses are accurate.
- SNF experience a must!!!
- Apply representative payee for social security and / or change of address.
- Verify responsible party in PCC has a complete address and phone number for statements and collection calls upon admission.
- Act as a liaison between Corporate Office and family members for all billing related questions.
- Update Corporate Office on all Public Aid changes including admissions, discharges, payer changes, and income changes.
- Upload all changes and supporting documentation to PCC resident profile
- Notify corporate office of any new documentation added by emailing resident PCC# and the type of document uploaded to the corporate bookkeeper, and administrator of your facility.
- Apply for BCBS secondary insurance for all long term care residents with sufficient income and no secondary insurance policy upon admission.
- Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.
- Utilize AR aging report in PCC
- Make notes in the resident file under Collections Tab to track progress.
- Notify facility administrator of any issues or IVDs that need to be issued
- Make monthly collection calls to insurance companies, as guided by the corporate office.
- Complete Medicaid Redetermination forms with all required supporting documentation immediately upon receipt.
- Complete Social Security Representative Payee report immediately upon receipt.
- Attend Medicare Meetings to verify days remaining, secondary insurances, long term resident plans, etc.
- On the 1st of each month verify accuracy of Monthly Detailed Census in PCC and fax to Lab, Pharmacy, Xray Companies.
- On the 1st of the month review RFMS reconciliation report; reconcile trust.
- On the 1st of the month check in with facility attorney on the status of accounts and IVDs
- Once a year apply for BCBS secondary policies for all residents ages 65 and under residents. Applications must be submitted by December 6th. BCBS will notify the facility when open enrollment begins.
- Additional duties as assigned
Qualifications
Minimum of 1 year experience of nursing home or long term care admissions
Benefits
Dental, Health & Vision insurance
401k
Friendly environment
