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Claims Specialist

Paul Logistics, Inc.
Tulsa, OK Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Description :

Join the Paul Logistics Team as a Claims Specialist!

At Paul Logistics, we don’t just move freight—we drive success and foster career growth! As a Claims Specialist, you’ll be at the heart of our operations, overseeing and managing all company cargo liability claims. You’ll ensure settlements are reached within industry-standard timelines, all while maintaining best practices in a fast-paced, service-driven environment.

If you have a strong background in Cargo and insurance processes, this role is your opportunity to shine! In this dynamic position, you’ll handle multi-component, moderately complex Cargo, Subrogation, and Insurance claims with precision. Your main responsibilities will include evaluating claims, gathering necessary documentation, and making sure everything is resolved on time and accurately.

Requirements : Your Day-to-Day :

  • OS&D Management : Review all reported Over, Short, and Damage (OS&D) cases in the system. Assess damage value, gather necessary documentation, and process claims or fund releases accordingly.
  • Bond Filing : Oversee and manage all bond filings, conduct thorough research on relevant issues, and provide attorneys with essential information.
  • Document Management : Collaborate with departments, Sales, Pricing, Operations, and customers to ensure timely collection of all necessary documents for claim filing and processing.
  • Accident Claim Management : Take a proactive approach in gathering and managing accident-related information. Maintain communication with all parties involved, file claims when necessary, and ensure timely resolutions that align with Paul Transportation’s best interests.
  • Cargo Claims Management : Maintain open communication with all stakeholders to ensure cargo claims are resolved within the required timeframe. Collect all supporting documents and relay findings to customers.
  • General Responsibilities : Take on additional projects and tasks as assigned by management and the organization

Key Attributes for Success and Qualifications :

  • 3-5 years of experience required in cargo and auto claims management or a related field.
  • Proficiency in Transportation industry-standard claims procedures.
  • Ability to work collaboratively in a team-oriented environment.
  • Outstanding Communication Skills : Convey ideas, plans, and objectives clearly and persuasively to stakeholders.
  • Strategic Thinking : Develop innovative solutions and make informed decisions that align with organizational goals.
  • Goal-Oriented Mindset : Focus on setting and achieving both short-term and long-term objectives with determination.
  • Proficiency in Building Relationships : Establish and nurture strong connections with clients, partners, and colleagues.
  • Flexibility and Adaptability : Adjust strategies and approaches in response to evolving circumstances or challenges.
  • Commitment to Customer Satisfaction : Deliver high-quality products or services and provide excellent customer support.
  • Resilience in Overcoming Challenges : Bounce back from setbacks, learn from failures, and persevere in the face of obstacles.

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