IAM Operations Analyst c2h

Job Title: IAM Operations Analyst
Primary Location: Remote - role is Midnight 12am - 8am Eastern Time zone hours and have some overlap with global teams for support.
Position Type: Contract to Hire Must live in either Chicago, NY area or Washington DC area

Compensation Information
The expected salary range for this position is $40-60 per hour, depending on experience and qualifications. This role also qualifies for comprehensive benefits such as health insurance, 401(k), and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided is in compliance with applicable state and federal regulations.

Overview

Cybersecurity IAM Operations Analyst. This is a Contract to Hire role that is Remote. The Cybersecurity IAM Operations Analyst will have a strong background in IAM Operations Support. The ideal candidate will have hands-on experience with Active Directory (AD), Okta, SailPoint, Service Now and PowerShell scripting. This role requires expertise in access provisioning, lifecycle management, and access controls within an identity and access management (IAM) environment. As part of the IAM Operations team, you will be responsible for supporting the day-to-day operations of IAM systems, ensuring that user access is provisioned accurately, securely, and in compliance with company policies and regulatory requirements.

What You Bring to the Role. (Ideal Experience)
Proficiencies:

• Active Directory administration and management (users, groups, OUs, GPOs, etc.);
• Hands-on experience with Okta for user provisioning, Single Sign-On (SSO), and Multi-Factor Authentication (MFA);
• Familiarity with SailPoint for identity governance, including user provisioning, access reviews, and compliance reporting.
• Understanding of IAM protocols (e.g., LDAP, SAML, OAuth, OpenID Connect) and IAM-related technologies.
• Certifications (preferred but not required):
  • Certified Information Systems Security Professional (CISSP) or other relevant security certifications.
  • Certified Identity and Access Manager (CIAM) or other IAM certifications.

• Okta Certified Administrator or SailPoint Certified IdentityNow Engineer.
• Security Awareness: A strong understanding of security policies, compliance standards, and best practices for IAM.
• Problem Solving: Ability to diagnose, troubleshoot, and resolve access issues in a timely and efficient manner.
• Attention to Detail: Precision and accuracy in managing user accounts, access reviews, and audit reports.
• Communication Skills: Strong written and verbal communication skills to interact with technical and non-technical stakeholders.
• Collaboration: Proven ability to work effectively with cross-functional teams, including IT, security, and business units; and
• Adaptability: Ability to work in a fast-paced, dynamic environment with changing priorities and tight deadlines.

Qualifications:

• High School Diploma and 6 years of equivalent work experience.
• 3 years of experience in IAM Operations Support, with hands-on expertise in Active Directory (AD), Okta, SailPoint, and related IAM platforms.
• Strong understanding of access provisioning, user lifecycle management, role-based access control (RBAC), and entitlement management; and
• Experience with PowerShell scripting for automating IAM tasks and integrating IAM systems.

What You'll Do. (Skills Used in this Position)
IAM Operations Support

• Provide operational support for IAM systems, including Active Directory, Okta, SailPoint, and other access management tools.
• Support access provisioning, de-provisioning, and modifications for users across multiple systems, ensuring timely and accurate access to IT resources.
• Monitor and maintain user lifecycle management processes, including onboarding, offboarding, role changes, and access reviews; and
• Ensure that user access follows the least-privilege principle and is granted in accordance with defined security policies and access control requirements.

Access Control Management

• Perform regular access reviews, user entitlement audits, and account validation to ensure compliance with security policies, industry standards, and regulatory requirements.
• Maintain and troubleshoot role-based access control (RBAC) systems and ensure that roles are assigned appropriately within Okta and SailPoint; and
• Collaborate with security teams to ensure Multi-Factor Authentication (MFA), Single Sign-On (SSO), and other access control mechanisms are effectively deployed and managed.

Automation and Scripting

• Develop and maintain PowerShell scripts for automating IAM tasks, such as user provisioning, access management, and system integrations.
• Automate processes in SailPoint and Okta to improve operational efficiency, reduce manual errors, and streamline IAM workflows; and
• Troubleshoot, debug, and optimize existing scripts and workflows to improve reliability and performance.

Incident Response and Troubleshooting

• Respond to IAM-related incidents, access issues, and service requests, resolving them promptly to ensure minimal disruption to business operations.
• Investigate and resolve access provisioning issues, including account lockouts, permission errors, and role misconfigurations; and
• Support the IAM team in root cause analysis for access-related incidents and contribute to continuous improvement efforts.

Collaboration and Knowledge Sharing

• Work closely with IT Operations, Cybersecurity, and HR teams to ensure seamless user onboarding, offboarding, and role transitions.
• Support cross-functional projects involving IAM processes and systems integration; and
• Provide training and guidance to junior IAM team members and other staff on IAM best practices, policies, and tools.

Documentation and Reporting

• Maintain up-to-date documentation for IAM processes, workflows, and policies.
• Generate reports on user access, lifecycle management activities, and security compliance metrics for internal stakeholders; and
• Assist in the preparation of audit documentation and support external audits as needed.

This role requires authorization to work in the U.S. without current or future visa sponsorship.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.