Client E-Billing Supervisor

Summary: The E-Billing Supervisor plays a key role in supervising a team of e-billing specialists and addressing any issues related to e-billing procedures. This position is responsible for establishing clients newly implementing e-billing and working directly with the E-Billing Manager and Billing Director to increase efficiency, effectiveness and quality of e-billing operations. The E-Billing supervisor will work closely with e-billers to identify and resolve any billing issues while proactively supervising the e-billing processes to ensure all invoices are submitted efficiently and on time. This position will also work with partners, clients, and vendors, and take on special projects and assignments.

Responsibilities:

• Assist the E-Billing Manager in onboarding new clients and implementing e-billing systems.
• Review client e-billing guidelines and various vendor platforms to ensure proper set up of e-billing clients in the system.
• Monitor e-billing processes to ensure compliance with internal policies and client expectations.
• Supervise the e-billing process, including maintaining and monitoring BillBlast, and e-billing vendor websites to make sure that all invoices are submitted timely and successfully.
• Ensure timely and accurate submission of invoices compliant with client requirements and deadlines.
• Work with the e-billers to monitor and resolve any billing issues, ensuring quick resolution and maintaining client satisfaction.
• Proactively identify potential e-billing issues and address promptly.
• Collaborate closely with the E-Billing Manager for issues that need to be escalated.
• Handle special assignments and complex e-billing.
• Follow up on outstanding e-bills and assist with collection efforts.
• Provide guidance and support team members.

Minimum Requirements:

• Bachelor’s degree.
• Minimum of 5 years of legal e-billing experience using various platforms, with minimum of one year of lead or supervisory experience.
• Must have in depth knowledge of e-billing, including LEDES formats and UTMBS coding.
• Experience working with BillBlast is preferred.
• Experience on Aderant billing software is a plus.
• Proficiency in Excel.
• Willing to work overtime, as needed.

Required Competencies:

• Detail oriented.
• Strong understanding of e-billing systems, and matter management.
• Excellent problem-solving skills.
• Strong analytical skills including the ability to review and interpret reports.
• Strong communication skills and ability to work collaboratively with clients and internal teams.
• Initiative to follow up on e-billing issues.
• Excellent time management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to establish and maintain effective relationship with clients and colleagues.
• Must be a team player and have superior customer service skills.
• Ability to manage multiple tasks and adapt to heavy workloads, new assignments and deadlines in a fast paced environment.
• Must have a desire and dedication to work.

Schedule:

Hybrid Schedule: Approximately 6 days per month in office.

Salary:

$120,000 - $130,000. Paul, Weiss offers competitive compensation and benefits packages. The firm considers a number of factors when determining compensation, including, but not limited to, education, years of experience, levels of experience, competency levels and other relevant skills and qualifications.

DISCLAIMER STATEMENT:

The preceding job description has been designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualification required of employees assigned to this job.