What are the responsibilities and job description for the Service Writer/Advisor position at Paul York Automotive?
We are seeking a dedicated Service Writer to join our team. The ideal candidate will play a crucial role in ensuring excellent customer service and smooth operations within our automotive service department. Duties - Communicate with customers to understand their vehicle service needs - Schedule service appointments and follow up with customers on service status - Provide accurate and detailed estimates for repairs and maintenance services - Coordinate with service technicians to ensure timely completion of work - Maintain detailed records of customer interactions and service history - Assist in explaining technical repair details to customers in a clear and understandable manner. Qualifications - Previous experience in automotive service or repair industry preferred - Knowledge of vehicle maintenance, brake repair, diesel engine repair, auto body repair - Strong communication and customer service skills - Ability to multitask in a fast-paced environment - Familiarity with auto estimating software is advantageous - Sales experience or automotive sales background is beneficial
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $20