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Pause Newport Beach is hiring: Pause Studio SpaHealthWellness AssociateSales Par

Pause Newport Beach
Newport, CA Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 4/2/2025

COMPANY DESCRIPTION

Pause Studio is a modern recovery brand built to restore the human condition. Using cutting-edge technologies and age-old healing principles, Pause offers a place to relax, recharge, renew and ultimately resume life in a clearer, happier, healthier state of mind. Pause offers a wide array of science-backed wellness services such as flotation therapy, infrared sauna therapy, cold plunge, cryotherapy, LED light therapy, compression therapy, and IV vitamin infusion (drip) therapy – all designed to optimize rest and recovery, reduce stress, increase immunity, and promote self-care. Pause is redefining the spa industry and providing a space that is needed more than ever today.

The location will be at The Walk, a retail complex in Newport Beach at 2135 Westcliff Drive, Suite 100, Newport Beach, CA 92660.

SUMMARY / OBJECTIVE

Our Studio Associates are the resident experts and the key to our client experience as they play a pivotal role in sales, customer service and maintenance of the studio aesthetic. We want biohackers who love, see, experience and understand the benefits of our science-backed offerings, and are looking for a place to feel joy and pride as a result of helping people elevate their way of living. This Studio Associate job is an hourly position and is a great opportunity to learn a new industry, help launch new studios and become part of a rapidly emerging brand.

HOURS NEEDED TO FILL : Any availability including weekends and flexibility for closing shifts.

ESSENTIAL DUTIES & RESPONSIBILITIES :

  • Ensure every client has an exceptional experience by warmly greeting customers, thoroughly explaining our services and answering questions - proactively building a positive relationship with every client.
  • Actively promote Pause services and packages based upon the needs of the client and mastery of the Pause wellness philosophy.
  • Assist with studio outreach initiatives and events.
  • Assist in the management of our POS / appointment software.
  • Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre / post use. Maintain a high level of cleanliness through the studio including reception and restrooms.

REQUIRED EDUCATION AND EXPERIENCE :

  • One year of experience in fitness, wellness, customer service or related field.
  • High School graduate or equivalent.

    • ESSENTIAL SKILLS :

  • Strong customer service and troubleshooting skills.
  • Excellent communication skills.
  • Sales.
  • Highly organized and able to multi-task.
  • Time management.

    • COMPETENCIES :

  • Enjoy interacting with others, co-workers and guests.
  • Passionate about physical and mental fitness, wellness and recovery.
  • Manage a variety of responsibilities at the same time and achieving results on time.
  • Utilize considerable judgment, independent action and initiative to analyze and resolve problems and make or develop recommendations.
  • Demonstrate high levels of organization and attention to detail.
  • Multitask with ease in energy filled, high pressure environment.
  • Keep up-to-date on knowledge specific to Pause.
  • Demonstrate a willingness to take on new challenges, responsibilities, and assignments.

    • PHYSICAL REQUIREMENTS / ENVIRONMENT :

  • Requires a wide range of constant physical activities, including but not limited to : sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, and reaching.
  • Frequent repetitive movements.
  • Requires close, distance, peripheral vision and depth perception.
  • Continuous exposure to moderate noise.
  • Frequent walking and standing on hard surfaces.
  • Frequent movement, lifting or carrying of weight up to 50 pounds.
  • Frequent use of chemicals, including solvents, lubricants, adhesives, paints, and cleaners.

    • POSITION TYPE :

    Full time or part time positions available. Must be 21 years old. HOURS NEEDED TO FILL : Any availability including weekends and flexibility for closing shifts.

    OTHER DUTIES :

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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