What are the responsibilities and job description for the Front Desk/Medical Assistant position at Pause Pain & Wellness?
Front Desk / Medical Assistant Job Description
The Front Desk / Medical Assistant will perform all duties associated with efficiently registering patients and assisting with medical services at Pause Pain and Wellness, LLC. This role includes responsibilities in pain management, mental health, weight loss, and phlebotomy.
Duties:
Greet patients with utmost kindness and respect.
Gather correct patient information to ensure accurate billing and reimbursement.
Check patient paperwork for accuracy and completion.
Be knowledgeable about the registration process for all services.
Check-in/Register patients for clinic office visits and procedures, including pain management, mental health, and weight loss services.
Ensure that medical assistants maintain standardized benchmarks by notifying the Supervisor when supplies are needed.
Request cash co-payments, deposits, and payments from patients.
Provide accurate receipts for all payment transactions.
File necessary department paperwork according to guidelines.
Assemble patient medical records before the provider’s examination.
Gather and document relevant patient data for individualized care.
Obtain and record:
Vital Signs
Labs and Blood Draws (Phlebotomy)
Medication Profile
Allergies
Chief Complaint
Drug Screens and/or Pregnancy Tests
Prepare patients for their provider’s examination.
Answer phones, schedule appointments, cancel/reschedule as needed.
Qualifications:
High school diploma or equivalent required.
Medical Assistant Certification preferred.
At least 6 months of phlebotomy/lab draw experience.
Excellent customer service and communication skills.
Ability to handle difficult situations with professionalism.
Ability to maintain confidentiality and work with sensitive patient information.
Experience using computers, electronic medical records (EMRs), telephones, and fax machines.
Must be able to multi-task efficiently in a fast-paced environment.
Lifting Requirements:
Sedentary: Generally lifting no more than 10 lbs., with occasional carrying of files, ledgers, and other small items.
This role is essential in providing comprehensive patient care and ensuring a smooth workflow at Pause Pain & Wellness.
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Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Schedule:
- 8 hour shift
- No weekends
Work Location: In person
Salary : $14 - $16
