What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at Paws, Wings & Scales Animal Hospital?
Job Overview
We are seeking a compassionate and organized Veterinary Receptionist to join our dedicated team. The ideal candidate will be the first point of contact for pet owners, providing exceptional customer service while managing the front desk operations of our veterinary clinic. This role requires a love for animals, strong communication skills, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet clients and their pets in a friendly and professional manner.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records and ensure all information is up to date.
- Process payments and manage billing inquiries.
- Assist veterinary staff with administrative tasks as needed.
- Provide information on medications, treatments, and care instructions to pet owners.
- Handle animal handling tasks with care and respect during check-in and check-out processes.
- Ensure the front desk area is organized, clean, and welcoming.
Qualifications
- Previous experience in a veterinary clinic or animal care facility is preferred.
- Familiarity with veterinary terminology, procedures, and practices is an asset.
- Strong customer service skills with the ability to communicate effectively with clients and team members.
- Proficiency in front desk operations including scheduling software and payment processing systems.
- Ability to work well under pressure while maintaining attention to detail.
- Willing to be cross-trained as a technician assistant.
- Able to work on Saturdays.
Join our team where your passion for animals can shine through your work as a Veterinary Receptionist!
Job Types: Full-time, Part-time
Pay: $17.72 - $21.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Morning shift
- No nights
Application Question(s):
- Are you able to work on Saturdays?
Experience:
- Customer service: 1 year (Required)
- Veterinary clinic: 1 year (Required)
Ability to Commute:
- Little Falls, NJ 07424 (Required)
Ability to Relocate:
- Little Falls, NJ 07424: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21