What are the responsibilities and job description for the Provisioning Specialist Level 3 position at Pax8?
A company is looking for a Provisioning Specialist L3.Key Responsibilities : Triage, reproduce, and document failed provisioning tasks, reporting issues to responsible partiesInteract with vendors and engineering to manage escalations and report defectsHost training sessions for Provisioning Specialist L1s and L2s team membersRequired Qualifications, Training, and Education : At least five (5) years of experience in a technical and / or customer service environmentAt least three (3) years of experience in a provisioning or operations roleFamiliarity with business management and API tools (e.g., Jira, ServiceNow, Postman)B.A. / B.S. in a related field or equivalent work experienceAbility to manage multiple tasks / projects simultaneously in a fast-paced environment
