What are the responsibilities and job description for the Scrum Business Analyst position at Payarc?
Description
We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.
We started our journey by providing smart and simple payment processing tools and products but haven’t stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.
Our mission is to give companies the tools they need to change the future of their business.
Requirements
The Scrum Business Analyst (BA) will serve as a key liaison between business stakeholders and technical teams, ensuring clear communication of requirements, process improvements, and product functionality. Operating within a Scrum framework, this role is responsible for defining and refining user stories, acceptance criteria, and ensuring alignment with business objectives. The BA will support Payarc's mission to deliver best-in-class fintech products by driving clarity, collaboration, and efficiency in product development efforts.
Responsibilities & Duties
We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.
We started our journey by providing smart and simple payment processing tools and products but haven’t stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.
Our mission is to give companies the tools they need to change the future of their business.
Requirements
The Scrum Business Analyst (BA) will serve as a key liaison between business stakeholders and technical teams, ensuring clear communication of requirements, process improvements, and product functionality. Operating within a Scrum framework, this role is responsible for defining and refining user stories, acceptance criteria, and ensuring alignment with business objectives. The BA will support Payarc's mission to deliver best-in-class fintech products by driving clarity, collaboration, and efficiency in product development efforts.
Responsibilities & Duties
- Collaborate with the Product Owner to gather and document business and technical requirements
- Translate requirements into detailed user stories and acceptance criteria
- Participate in Agile ceremonies: sprint planning, daily standups, retrospectives, and reviews
- Support QA and developers during the sprint lifecycle
- Perform gap analyses, process mapping, and root cause analysis as needed
- Maintain product documentation, process flows, and release notes in Confluence
- Assist in backlog grooming and sprint planning sessions
- Work with stakeholders to prioritize features based on impact and feasibility
- Provide support during UAT and track feedback for product improvements
- Monitor and report on Agile metrics (e.g., velocity, sprint burndown)
- Excellent written and verbal communication
- Strong analytical and problem-solving skills
- High attention to detail and ability to prioritize tasks
- Collaborative mindset with the ability to work cross-functionally
- Experience using Jira, Confluence, Figma, and Excel
- Understanding of UX principles and basic API concepts preferred
- Adaptability to evolving priorities and product needs
- 3-5 years of experience as a Business Analyst or Product Analyst in a technology environment
- 2 years of experience working in Agile/Scrum teams
- Demonstrated success in writing user stories and managing backlog items
- Familiarity with fintech, payment processing, or SaaS platforms is preferred
- Experience working closely with development and QA teams
- Bachelor's degree in business, Computer Science, Information Systems, or related field
- Agile certifications such as CSPO, CSM, or PMI-ACP preferred
- Continued coursework in Business Analysis or Agile methodologies a plus
