What are the responsibilities and job description for the Emerging Markets Client Representative - Oklahoma City position at Paycom?
Description
The Emerging Markets Client Representative is responsible for retaining existing Emerging Markets client relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing small market clients by :
Leveraging technology to ensure they see a return on current and future investments
Identifying and developing additional revenue opportunities to add to their portfolio
Maximizing employee and client usage of Paycom solutions
RESPONSIBILITIES
Provide strategic recommendations to clients on ways to streamline processes, increase usage and value of current portfolio, and expand solutions that align with client goals and initiatives
Evaluate insights from client interactions, identify opportunities for further business process improvements, and prepare a compelling business case including pain points, cost justifications, and high-impact needs that can be addressed by Paycom’s technology to achieve a designated quota
Supports the client(s) in mapping their current process, understanding client pain points and identifying areas of improvement to maximize efficiencies through use of the Paycom solution and best practices
Maintain relationships at C-level and throughout the organization in support of providing business solutions and tools
Hold clients accountable to deadlines and drive projects to a successful and timely completion while achieving position metrics and customer satisfaction
Leads the implementation of Paycom products" given that the clients served by CRRs will already have had the initial "system" implemented.
Conduct the required number of meetings on a weekly basis Prepare a strategic agenda, review usage and system updates, identify needs and opportunities, and provide insight that helps clients maximize the value of an employee HR lifecycle within Paycom
Ensure all needs and issues of the client are addressed quickly and delegate to the appropriate team within Paycom where appropriate
Ensure a successful implementation of new products added by guiding current small market clients to 100% usage and adoption of the Paycom solution
Complete Paycom product training to stay abreast of new releases and functionality in order to successfully direct clients on best practices to platform optimization throughout implementation
Effectively adapts to process changes and product improvements.
What We Offer :
Base salary and an uncapped commission plan
1 per-pay-period individual health insurance coverage for employees
Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside of work
401(k) with matching Employee Stock Purchase Program to help you build wealth for the future
Company team-based events to create community
Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
Paid family leave programs to ensure you have support and time off when you need it most
Employee referral bonuses to reward you for introducing other great people to Paycom
Award-winning learning and development programs to enable you to grow long-term with us
Qualifications
Education / Certification :
Bachelor’s degree
PREFERRED QUALIFICATIONS
Experience :
Strategic sales and closing experience in a consultative role
Experience in a competitive environment with proven success exceeding goals
Skills and Abilities :
Ability to influence and persuade
Ability to work in fast paced, ever-changing environments and high-pressure situations
Ability to de-escalate situations and provide conflict resolution
Self-directed with the ability to think independently
Ability to conduct needs assessments for clients
Ability to manage time and scheduling efficiently
Professional presence with ability to present to Executive decision makers and large groups
Willingness to help team members by sharing knowledge
Excellent communication skills (telephone, oral, and written)
Keep a pulse on the job market with advanced job matching technology.
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