What are the responsibilities and job description for the HCM Admin - Benefits position at Paycom?
The HCM Admin is responsible for supporting the HCM teams and leadership with various clerical tasks. The HCM Admin position will assist in ensuring proper communication across teams and timely assignments of new products and clients. They are also responsible for creation and regular delivery of reports.
RESPONSIBILITIES
- Assigns clients to team members timely and accurately
- Manages assigning email and JIRA queue
- Maintains and updates tracking spreadsheets
- Produces weekly reports and ad hoc reports
- Reports may include metrics, billing, surveys, etc
- Assists teams with project delegations
- Maintains inventory of all supplies for the department
- Assist leadership team when needed
- Perform other duties as assigned
Education/Certification:
- High School Diploma or equivalent
Experience:
- 1 year of customer service, administrative/clerical experience or related
- Professional communication through phone, email, and in person
- Proficiency in MS Office products (Excel, PowerPoint, and Word)
Skills/Abilities:
- Ability to manage multiple tasks while maintaining organization and timely completion of projects
- Must be detail oriented and have a record of low error levels
- Demonstrated proficiency with computers, specifically Microsoft office suite
- Strong interpersonal skills with the ability to work various department functions
- Ability to communicate effectively in both oral and written form
- Self-directed with the ability to work with little supervision
- Flexible and cooperative in fulfilling all obligations
- Ability to troubleshoot and resolve issues
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc
