What are the responsibilities and job description for the Transition Specialist Representative - St. Louis position at Paycom?
Job Details
Level
Experienced
Job Location
St Louis Outside Sales Office - Clayton, MO
Position Type
Full Time
Education Level
Bachelor's Degree
Travel Percentage
Up to 50%
Job Category
Client Setup & Service
Description
This position has a salary of $62,500 - $73,500 per annum. Paycom provides employees health insurance at an employee cost of $1 per-pay-period, a 401(k) plan with company match, available flexible spending accounts, $50,000 basic life and AD&D, paid vacation, holidays and sick leave, employee stock purchase plan, paid family leave, and many other available benefits.
The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. They lead communications with internal and external stakeholders and project personnel, ensuring timely and accurate completion of the project.
RESPONSIBILITIES
Workload & Project Management :
- Defines a detailed implementation plan for all clients which includes the goal of 100% employee usage
- Successfully implements newly released tools with all clients.
- Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.
- Achieves results by organizing time effectively and utilizing self-management habits that lead to increased productivity.
- Manages and allocates resources to ensure work is completed efficiently and effectively on or before deliverable deadline(s).
- Processes standard to complex payrolls under limited supervision and coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance with Paycom submission deadlines
- Holds internal and external partners accountable to project objectives and timelines
- Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met
- Works with client(s) to map their current process, understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom software and best practices
- Coordinates with client(s) to collect setup documentation of all applicable HCM tools
- Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD / CRR)
- Consistently meets internal deadlines for reports, trainings, etc.
- Leads the internal implementation team in the creation and execution of employee usage strategies
Risk Management
Training & Mentoring :
Change Management
Communication :
Travel :
Qualifications
Education / Certification :
Experience :
PREFERRED QUALIFICATIONS
Education / Certification :
Skills / Abilities :
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.
Salary : $62,500 - $73,500
