Demo

Centralized Patient Scheduling Coordinator

PayersDirect
Los Angeles, CA Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 5/7/2025
Job Description

PayersDirect is an innovative, fun, fast-paced, fast-growing company whose goal is to improve patient care through use of advanced scheduling and tracking technology.

Scheduling Coordinator for Physical Therapy, Radiology, DME and Home Health Care

Looking for friendly, hard-working, computer-comfortable TEAM PLAYERS to join our small but fast-growing company located in West Los Angeles. This is a customer service position where you would help schedule and oversee appointments for patients at one of our 1,500 top quality medical provider partners throughout California. There is no direct face-to-face patient contact, as our business operates as a central scheduling and billing service, but we do speak with patients all the time.

Our work environment includes:

  • On-the-job training
  • Casual work attire
  • Significant growth opportunities
  • Weekdays, 8 hours, full time, no weekends

Basic Job Description

  • Review incoming physician orders and insurance authorizations for Radiology and Physical Therapy exams.
  • Refer patients to one of over 1,500 of our medical provider partner offices throughout California.
  • Follow-up with phone calls to both patients and medical offices to make sure appointments are set and attended.
  • Obtain missing information, medical reports and bills for referred examinations.

Requirements for the Position:

  • Required: Excellent verbal, writing and phone communication skills.
  • Required: Good team player, problem solver and multitasker.
  • Required: At least 1 year of real scheduling experience in a radiology, physical therapy or medical office practice
  • Required: Ability to commute to West Los Angeles office (90025)
  • Medical billing experience would be helpful, but not required.
  • Fluency in Spanish is a plus, but not required.
  • Experienced user of Microsoft Word, Outlook.

Company Description

PayersDirect is an innovative, fun, fast-paced, fast-growing company whose goal is to improve patient care through use of advanced scheduling and tracking technology. We are focused on the workers' compensation insurance primarily in California. Our clients include many large pubic and private entities and we now cover 200,000 employees statewide. Our mission is to improve medical care delivery to injured workers and to help lower their employer's costs.

PayersDirect is an innovative, fun, fast-paced, fast-growing company whose goal is to improve patient care through use of advanced scheduling and tracking technology. We are focused on the workers' compensation insurance primarily in California. Our clients include many large pubic and private entities and we now cover 200,000 employees statewide. Our mission is to improve medical care delivery to injured workers and to help lower their employer's costs.

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