Dir. of Product Management - Seller Risk

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: PayPal is seeking a Director of Product Management – Seller Risk to lead our fraud and risk defense strategies for our 30 million small and medium-sized business (SMB) portfolio. This role is critical in driving PayPal’s ability to onboard sellers seamlessly while ensuring robust protections at key risk points—including product provisioning, funds availability, and money movement. As a leader in the Seller Risk team, you will shape product strategy, develop risk-based frameworks, and work cross-functionally with risk, compliance, engineering, design, data science, and business teams to implement scalable solutions. This is an opportunity to make a significant impact by balancing growth, trust, and safety across the PayPal ecosystem.

Job Description:

Key Responsibilities

• Define and execute risk strategy for seller onboarding, product provisioning, funds availability, and money movement, ensuring seamless customer experiences while mitigating fraud and financial risk.
• Develop and drive a product roadmap that balances risk controls with user experience and business growth.
• Lead cross-functional collaboration with risk, compliance, data science, engineering, legal, and business teams to implement scalable solutions.
• Leverage data-driven decision-making to identify emerging fraud patterns, optimize risk models, and enhance controls.
• Enhance seller trust and experience by innovating on risk mitigation approaches that reduce friction for legitimate businesses.
• Influence and align stakeholders across different functions and leadership levels to drive execution and impact.
• Ensure compliance with evolving regulatory and financial risk frameworks while maintaining business agility.
• Manage and develop a high-performing team, mentoring product managers and fostering a strong product culture.

Qualifications

• 10 years of product management experience, with at least 5 years in risk, fraud, or compliance-related products, preferably in fintech, payments, or e-commerce.
• Strong strategic thinking skills, with the ability to define and execute a vision in a highly complex and dynamic environment.
• Exceptional stakeholder management skills, with a proven ability to influence cross-functional teams and senior leadership.
• Demonstrated execution excellence, with a track record of delivering complex risk-based products at scale.
• Deep understanding of fraud prevention, risk modeling, and regulatory requirements in financial services.
• Experience working with data science and machine learning teams to develop risk-based decisioning frameworks.
• Strong analytical skills with a data-driven approach to problem-solving.
• Excellent communication skills, with the ability to simplify complex concepts for diverse audiences.
• Bachelor's degree required; MBA or advanced degree is a plus.

Why Join Us?

• Impact at scale – Drive critical risk decisions for millions of businesses worldwide.
• Cross-functional collaboration – Work with world-class teams in risk, compliance, data science, and engineering.
• Innovate in fintech – Be at the forefront of securing the digital payments ecosystem.
• Career growth – Lead and grow a high-impact team in a dynamic, fast-paced environment.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $120300 to $287100

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.