Investigator, Global Investigations

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: The Global Investigations, Threat Finance & Human Exploitation Team is seeking a highly talented, self-motivated and analytical individual to support the Global Financial Crime & Customer Protection program. This position will be primarily responsible for collecting, analyzing, investigating and reporting financial intelligence information to support the institution’s ability detect, deter, mitigate and report money laundering and terrorist financing. Additionally, the role will work proactively with internal and external partners, including law enforcement, on a full spectrum of financial crime matters including terrorist financing and human exploitation. This role also requires a self-starter with the ability to think critically and strategically when handling investigations, seeing beyond the initial facts presented and reviewing information thoroughly and in a highly organized manner to drive the investigation to conclusion. Additionally, the candidate should have the ability to operate independently, manage multiple competing priorities with difficult deadlines, and exhibit a sense of urgency when necessary.

Job Description:

Position Responsibilities:

• Provide investigative support with initiatives and projects to identify patterns, trending, and typologies in furtherance of the mission and purpose of the Global Investigations team;
• Conduct comprehensive, high quality end-to-end complex investigations to identify financial crime patterns, trending, and typologies impacting PayPal and the global user community;
• Drive investigations to a timely conclusion following the completion of a comprehensive analysis of information across multiple platforms and jurisdictions to timely and appropriately detect potentially suspicious activity and fulfill time-sensitive regulatory filing obligations; prepare drafts of Suspicious Activity Reports/STRs to ensure they are factually accurate and materially sound prior to submitting them for approval for filing;
• Deliver verbal and written briefings to partner departments and key leaders regarding current and emerging threats;
• Support the Global Investigations team by conducting post-incident analysis of significant events and providing data-driven recommendations for the identification and prevention of future incidents;
• Create regular, comprehensive reporting to inform key leaders of the activities of the Global Investigations Team;
• Other related tasks as required.

Qualifications/ Education/Experience/Skills:

• Bachelor’s degree required or equivalent work experience.
• 3 years anti-money laundering, complex financial crime, counter-terrorist financing, or trans-national organized crime investigative experience; and/or
• 3 years Intelligence Analysis or Law Enforcement experience with relation to financial crimes;
• Proven knowledge of international and regional Anti-Money Laundering and Sanctions regulations and guidance such the Bank Secrecy Act (US), the AML/CTF Act (AU), and the Fifth AML Directive (EU).
• Advanced data query and analysis skills (SQL, SAS, Teradata, Hadoop, etc.)
• CAMS designation a plus;
• Secondary language proficiency (i.e. German, Spanish, or French) a plus;
• Travel, as needed.

Competencies: - Optional

• Advanced research and analytical skills, business acumen, strategic and creative thinking, strong project leadership skills and multi-tasking capabilities;
• Expert communication skills, both written and verbal;
• Ability to handle multiple projects simultaneously in a fast-paced and dynamic financial services environment;
• Excellent project management organizational, presentation and interpersonal skills;
• Skill in focusing on desired results, determining what is important and urgent, clarifying next steps effectively to meet deadlines and achieve desired results;
• Able to maintain composure under pressure and make sound decisions;
• Must display a high level of professional judgment, commitment, integrity, teamwork, and customer service;
• Strong collaboration skills and ability to influence teams;
• Results oriented with the ability to identify the long-term effects of decisions/solutions on customers and the business;
• Proficient in the use of a personal computer and its applications, including Windows and Windows based applications (Word, Excel, Power Point, etc).

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.