What are the responsibilities and job description for the Senior Director, Governance and Risk position at PayPal?
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
The Senior Director of Governance and Risk and Compliance programs within PayPal's Global Safety & Security (GSS) Division, will strategically lead various teams and programs, ensuring business objectives, regulatory requirements, policies, procedures, and controls, to ensure compliance and manage enterprise risk. This role involves conducting audits for continuous improvement, collaborating with stakeholders across the organization, and promoting a culture of security-conscious decision-making across PayPal and associated organizations. The role will have direct responsibility over several cross functional roles within GSS including technology, budget, compliance, governance, and occupational safety.
Job Description:
Essential Functions:
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $143400 to $285450
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx
to view the notice.
REQ ID R0124419
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
The Senior Director of Governance and Risk and Compliance programs within PayPal's Global Safety & Security (GSS) Division, will strategically lead various teams and programs, ensuring business objectives, regulatory requirements, policies, procedures, and controls, to ensure compliance and manage enterprise risk. This role involves conducting audits for continuous improvement, collaborating with stakeholders across the organization, and promoting a culture of security-conscious decision-making across PayPal and associated organizations. The role will have direct responsibility over several cross functional roles within GSS including technology, budget, compliance, governance, and occupational safety.
Job Description:
Essential Functions:
- Establish and oversee formal risk analysis and self-assessment programs for various safety and security programs.
- Supports the enterprise-wide risk management program. Responsibilities include facilitating the identification of risks throughout the organization, developing, reporting, and monitoring formats on risk management issues, and developing methodologies for the assessment of risks throughout the organization.
- Promote and monitor our corporate-wide security awareness programs.
- Maintain expertise on security trends through training, research, and development to advise security and business partners on potential security exposures.
- Capture and manage metrics and measures to create and manage operational business reports that depict the status of the safety and security programs, and relevant business information for senior executives and the Board.
- Oversee department objectives and projects, tracking, managing, and reporting on them as appropriate.
- Oversee Global Safety & Security systems of record ensuring the accuracy of data, functionality, and maintenance of systems.
- General administrative management (budgets, procurement, project management, etc.)
- Manage, coach, lead, and develop a small staff of personnel.
- Responsible budget manager, accountable for managing and maintaining all aspects of both the Global Safety & Security and Aviation budgets.
- Serve as the GSS Operational Risk lead as a voting member of the OCRMC.
- Oversee all GSS / Aviation Governance, e.g., policies, standards, guidelines, and baselines. Ensure policies are managed in compliance with all legal, regulatory, and merchant (e.g., PCI-DSS) obligations as well as all PP Corporate Governance requirements.
- Oversee the proper management and maintenance of the GSS Global Background Check Program.
- Oversee the effective management of all aspects of the GSS Physical Security Technology Program. Ensuring effective and efficient lifecycle management of all GSS technology programs and processes.
- Oversee and ensure the GSS Environmental Health and Safety Program.
- Directly responsible for procedures and controls to assure quality of safety and security programs and processes and compliance with applicable regulatory and legal requirements, as well as good business practices.
- Establish and oversee a formal vulnerability and testing program.
- Liaise with Internal Audit, Corporate Compliance, Office of General Counsel, and Enterprise Risk Management to remediate new and outstanding issues; track security-related issues to closure, conduct risk assessments, and partner on risk and crisis management issues.
- Oversee the timely and effective management and execution of MSAs and SOWs annually; ensuring each is in compliance with all internal and external requirements.
- Serve as the lead POC for all GSS/Aviation contracts and contract negotiations - ensuring PayPal's best interests are always protected.
- Bachelor’s degree in criminal justice, information technology, security management, or related field.
- 10 years of experience in risk management, law enforcement, information technology, corporate security, or related fields, with senior management experience preferred.
- Experience managing security operations across multiple locations.
- Developed and strong program management skills/experience.
- Developed and strong project management skills/experience.
- Ability to multi-task, coordinate and manage a volume of varied day to day operational issues/tasks and escalations in addition to case and program management.
- Proven and demonstrated leadership skills including relationship-building and collaboration skills with clear ability to influence, gain buy-in and negotiate with a diverse group of key business partners/stakeholders including senior management.
- Ability to persuade, influence, and build trust with a broad spectrum of constituents across all levels.
- Ability to effectively solicit, engage and manage key stakeholders and partners (internal and external).
- Ability to represent oneself effectively and professionally in interactions with Executive Staff and their support teams.
- Operates with strong integrity and the ability to manage projects of a sensitive and confidential nature.
- Ability to generate and apply creative and innovative solutions.
- Proven ability to operate simultaneously as an effective tactical as well as analytical thinker.
- Ability to identify and manage safety and security related contractor/vendor service relationships to include associated budgets.
- Proven track record of aligning and allocating resources to drive optimal delivery.
- Effective and strong communication skills.
- Possesses strong analytical, problem solving, and critical / creative thinking skills.
- Extremely detail oriented.
- Highly motivated to work in a fast-paced and changing environment.
- Working knowledge of MS Windows (Word, Excel, PowerPoint, Outlook).
- Ability and willingness to travel domestically and internationally.
- Ability and willingness to be available 24/7 as needed.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $143400 to $285450
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx
to view the notice.
REQ ID R0124419
Salary : $143,400 - $285,450