Demo

Senior GTM Manager - AI/ML Product

Paypal
San Jose, CA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/11/2025

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do.

Job Description Summary :

Are you passionate about bringing innovative products to market and driving customer adoption & retention strategies? Are you a master storyteller and strategist, adept at translating customer needs into effective value messaging? If so, we want to hear from you! Meet our team : The Merchant GTM team is dedicated to ensuring businesses of all sizes have access to the most powerful and user-friendly payment solutions available.

Your way to impact

As our Go-to-Market & Product Success Manager for PayPal's newest Checkout & Personalization Products, you'll be pivotal in maximizing product adoption, revenue acceleration, and building scalable product retention strategies. You'll be responsible for developing and executing comprehensive go-to-market plans that leverage targeted downstream distribution channels and engage critical stakeholders.

Your day to day

Own the product narrative, articulate compelling value propositions for merchants, translate product features into customer-centric messaging frameworks, and develop sales collateral and learning agendas to guide sales and marketing teams.

Champion the customer voice, advocating for customer needs and problem statements within the product organization, driving customer-centric product development and roadmap prioritization.

Collaborate cross-functionally, partnering closely with product teams, sales, marketing, and servicing leadership to ensure seamless product launches and merchant adoption of new checkout and personalization products.

Be at the forefront of all Checkout (XO) and Personalization innovation initiatives, contributing to the transformation of the checkout and payments landscape.

Own and measure the success of go-to-market initiatives, demonstrating a clear impact on product adoption, revenue metrics, and retention strategies.

What do you need to bring

Track record of experience in B2B Product GTM, Product Marketing, and / or Product Commercialization Strategy; ideally within payments or financial services industry.

Experience bringing an AI / ML based product to market.

Strong understanding of go-to-market strategies, customer segmentation, and messaging development.

Proficiency in creating compelling sales collateral and training materials that empower sales teams to close deals.

Passion about understanding customer needs and translating them into actionable insights for product development.

Strategic thinker with analytical and problem-solving skills, able to develop and execute data-driven go-to-market plans.

Collaborator extraordinaire who thrives in a fast-paced, cross-functional environment.

Familiarity with global markets and the ability to adapt strategies to different cultural contexts is a plus.

PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The U.S. national annual pay range for this role is $82500 to $187990.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.

Our Benefits :

At PayPal, we’re committed to building an equitable and inclusive global economy. That’s why we offer benefits to help you thrive in every stage of life.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.

Who We Are :

To learn more about our culture and community visit https : / / about.pypl.com / who-we-are / default.aspx.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Belonging at PayPal :

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.

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Salary : $82,500 - $187,990

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