What are the responsibilities and job description for the Server position at Payroll Data Solutions Inc?
Description
General Overview: Our ideal server is be someone who is friendly, hospitable and intelligent. This person, also, can navigate a bustling environment with different types of professionals with grace and make good decisions on the fly. Minimum of three days a week availability is a requirement. In addition, each server is to work as a “runner” once a month.
Report to: Owner, Manager on Duty, Bar Manager, Operation Assistant
Job Type: Hourly (Wage based on experience), Monday through Saturday, Morning and Night
Tasks, Duties and Requirements:
- Take great care of our guests, greet everyone at the door and engage every customer with a smile.
- Work well with your co-workers and have the mindset that The Met is your table.
- Perform varied duties to ensure all aspects of hospitality.
- Complete all side work when assigned.
- Communicate with all staff immediately if an issue arises.
- Maintain a clean and orderly work area throughout the shift and leave it ready for the following shift.
- Have complete knowledge of ALL items you place before a guest.
- Keep tables free of dirty dishes, empty glassware, debris, empty bottles, etc.
- Crumb and/or wipe the table when appropriate.
- Assist other staff with clearing and resetting tables and do so within 1 minute of guest leaving.
- Communicate clearly using the POS system.
- Determine when to discontinue to service to an intoxicated guest!
- Make appropriate judgment calls under more than average stressful situations.
- Understanding of food safety, equipment safety and sanitation regulations.
- Physical requirements: standing, reaching, lifting and bending for sometimes up to 8 hours a day.
- Works well in high pressure environment (communicates and completes tasks with servers, other tenders and bar backs.)
- Time management skills (visit with patrons while keeping the flow of food/drinks moving well.)
- Transport food and beverage items from ANY source to ANY guest table continually throughout your shift.
- Properly change or stock beer kegs, CO2 tanks and wine bottles throughout the night.
- Prepare mixers and bar drinks for yourself or others (time permitting) if need be during busy nights and afternoons.
- Following prescribed opening and closing duties lists as presented during training on checklist.
- Read emails, look at Met FB page, and maintain up-to-date knowledge of The Met.
- Refrain from smoking during your shift.
- Maintain clean uniform and comply with dress code.
- Follow schedule online through Compeat.
- Alcohol Safe Certified preferred.
Requirements
Knowledge, Skills Personal Attributes
- Ability to handle a fast-paced, high volume bar and/or restaurant is a must.
- Excellent verbal and telephone skills, must be able to communicate clearly with staff and patrons in a caring and friendly way.
- Ability to hold eye contact and make guests feel welcome.
- Strong Organizational Skills
- Create a positive working environment with high energy.
- Respectful and possess cultural awareness and sensitivity
- Flexible availability inclyding nights, weekends, and holidays.
- Keep up to date with current promotions, wine & beer dinners, and catering events.
- Always adhere to all company policies and procedures
- Be involved and contribute at team meetings.
- Carry out instructions given by the management team even when management team is not present.
- Maintain professional knowledge by completing in-house training courses and continuing education opportunities.
- Attention to detail
- Must take pride in your appearance and the appearance of The Met.
