What are the responsibilities and job description for the Part-Time Office Assistant position at Payroll Services LLC?

Purpose :

The Office Assistant at PeopleWorX, plays a crucial role in ensuring the smooth operation of administrative tasks and providing exemplary customer service. This position supports payroll processes and manages communications.

Key Responsibilities :

Customer Service :

Exhibit empathy and patience when addressing concerns from clients while maintaining professionalism.
Promptly and professionally handle phone calls, emails, and other communications by directing them to the appropriate team member.
Seek feedback and clarification from supervisors when needed or faced with complex situations.

Administrative :

Perform payroll pack-out and delivery duties efficiently and accurately.

Answer phones and manage incoming calls with professionalism and courtesy.

Prioritize tasks based on urgency and importance to ensure timely completion.

Create and follow a clear schedule for office tasks and payroll packout duties.

Maintain a well-organized and tidy workspace.

Secure records containing sensitive information in Google Drive and strictly adhere to company policies regarding data confidentiality.

Other administrative duties as required.

Skills & Competencies :

Strong communication skills, conveying information accurately and concisely in written and verbal forms.

Organizational skills to maintain a well-ordered workspace and follow clear schedules.

Detail-oriented approach to ensure accuracy.

Confidentiality and discretion in handling financial, client, and employee information.

Time management skills to prioritize tasks and set realistic timelines.

Adaptability to work under time constraints and during busy periods, seeking assistance when needed.

Tools and Technology :

iSolved

Zoho

Google Suite

Excel

Education and Experience :

High School Diploma

Office Experience

Physical Requirements :

Prolonged periods of sitting at a desk and working on a computer.

Schedule :

This is a part-time hourly position. Your core hours will be Monday - Wednesday 10 : 00am to 4pm & Friday 8 : 30am to 2pm Eastern Time.

About PRS PeopleWorX :

PeopleWorx is an end-to-end workforce management company specializing in the employee life cycle. We focus on "People Matter" and help businesses create businesses that enhance their most valuable asset - their people. We assist in Payroll, Time & Attendance, HR, Benefits, and more while focusing on people. We serve over 20,000 employees nationwide.

PRS PeopleWorx Core Values :

PRS PeopleWorX has Personal Character and Company Core Values. Our team emulates the following character values :

Be willing to change, be thankful, be open, be flexible, give your best, be positive, work with not for, and do what you say you will do.

Our Company Core Values are to Learn, Educate and Communicate constantly.

Learn more about us at :

Salary : $16 - $18

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Part-Time Office Assistant

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Job openings at Payroll Services LLC

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