What are the responsibilities and job description for the Territory Sales Manager, Merchant Services (United States) position at Paystone?
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At Paystone, we’re empowering businesses to scale and succeed through innovative payment and software solutions. As a North American fintech leader, we’re now expanding into the U.S. market, and we’re looking for a Territory Sales Manager to drive growth by building and scaling our U.S. 3rd party ISO (Independent Sales Organization) sales channel. This is a unique opportunity to build a foundation for success, leverage your existing payments network, and make an immediate impact on Paystone’s expansion into the U.S.
This is a remote position. The successful candidate can be based in any state within the USA.
Your Role : Territory Sales Manager, Merchant Services (U.S.)
As the Territory Sales Manager, you will play a hands-on role in developing, managing, and growing ISO partnerships across the United States. This position requires end-to-end ownership of the partner journey, including recruiting ISOs, training them, and driving revenue growth—all while adapting Paystone’s proven processes for the U.S. market. You will leverage your existing payments ISO network to recruit 20-30 partners within the first year, balancing immediate sales contributions with long-term strategic growth.
Key Responsibilities
- Strategic Partnership Building :
- Cultivate and maintain strong, long-term relationships with U.S.-based ISOs, positioning Paystone as their trusted partner of choice.
- Align business objectives to unlock shared success and growth opportunities, driving Paystone’s expansion in the U.S. market.
- Program Development :
- Collaborate with ISOs to design and implement impactful programs, including tailored sales, marketing, and training initiatives.
- Equip ISOs with the tools, resources, and strategies needed to scale their success and achieve results quickly.
- Onboarding & Operational Support :
- Lead a seamless, end-to-end onboarding process for new ISO partners, ensuring they are equipped to hit the ground running.
- Act as the go-to liaison, providing hands-on support and resolving operational challenges by coordinating with internal Paystone teams.
- Quota Management :
- Own and exceed revenue targets for assigned ISOs through strategic planning, performance monitoring, and proactive problem-solving.
- Develop and execute data-driven plans that empower partners to consistently outperform goals.
- Market & Competitive Intelligence :
- Stay ahead of industry trends, market opportunities, and competitive shifts in the U.S. payments ecosystem.
- Leverage insights to refine Paystone’s go-to-market strategies and strengthen ISO partner offerings.
- Cross-Functional Collaboration :
- Work closely with Sales, Marketing, Product, and Customer Support teams to ensure alignment and seamless execution of ISO channel objectives.
- Champion ISO needs internally, advocating for strategies that drive mutual success.
- Reporting & Analysis :
- Track and analyze ISO partner performance using key metrics and KPIs.
- Provide regular reports and actionable insights to leadership, identifying opportunities for growth, optimization, and continuous improvement.
What You Bring
Why Join Paystone?
Perks & Benefits :
Our Mission :
By joining Paystone, you are joining a team that is future-focused and driven by our mission of creating Customer Driven Growth. By helping our clients create better experiences for their customers, and in turn, motivating their happy customers to share their experiences with others, our platform creates the momentum for our clients to gain more happy customers. In other words, we win when our customers do.
Curious? Good! We want all the curiosity we can muster. Innovation stems from observation and questioning, so be eager, be innovative, and be ready to raise the bar.
Come check us out!!
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About Us :
Paystone is a leading North American payment and software company redefining the way merchants engage their customers and grow their businesses. The company's seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing, is used by brands such as Irving Oil, The Source, Global Pet Foods, Kernels Popcorn, and many of the MTY Food Group's restaurant brands. Paystone's solutions are used at over 30,000 locations across Canada and the United States which collectively process over 10 billion dollars a year in bankcard volume. We employ over 200 employees and serve as the technology partner of choice for hundreds of partners across North America.
Paystone is an equal opportunity employer. Should you require any accommodations due to disability please let us know at the time you are selected for an interview.
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