What are the responsibilities and job description for the Retailer position at PB Food Group LLC - OH?
Job Title : Retailer
Reports to : General Manager
With a projected 1,000
cafes in the United States by 2030, Paris Baguette is one of the
fastest-growing neighborhood bakery cafés in the world. Paris Baguette’s
mission is to bring expertly crafted baked and brewed goods through a
warm and welcoming bakery café experience that delivers joy to everyone.
At Paris Baguette, we serve
up graciousness and are happy to put the needs of others first. We are
attentive and accommodating to our guests and to each other. We mix in a little
love, comfort and compassion into our work every step of the way. We work diligently
with a dedication to quality at our core, taking ownership of our actions and
decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have
the conviction to clear it with confidence. We pour our heart into everything we do.
It is why pastries to us are not just a product, they are our
passion. And why our bakers, cakers, sandwich team members and baristas go
further every day to perfect their craft, serving up freshly-baked breads,
delicious coffee and cakes more than worthy of their
pedestals.
If you are someone who has
heart, wants to spread joy and is ready to rise to the occasion, we are looking
for you to join our growing team!
WHAT
WE ARE HUNGRY FOR
Our Retailers are brand
ambassadors who genuinely love our food, love our brand and are customer
obsessed! They pay attention to our guests, to their role, to detail and to our
product quality. They are happy to see you and happier to serve you! Our Retailers
bring a smile to your face because we believe the world needs more moments of joy.
KNOWLEDGE AND RESPONSIBILITIES
Providing
excellent customer service to all customers
that come into the
establishment or call for orders
following Paris Baguette’s high
standard of excellence
Check quality
of all the products for displays and organize rotation
of displays for all pastries
and desserts
Make beverages on the basis and demand during operating business hours and prepare coffee
Always keep all areas
of the store clean while operating during
business hours
Refill and organize all pasties and beverages on display
Work with a high sense of urgency, honesty,
integrity, and as efficiently as possible.
Assisting guests with any inquiries and
educating guests on
menu items and any special promotions
Operate POS
system (Toast) and perform tasks such as cash handling and credit card
processing with attention to accuracy
Openness to learn about our quality products, specialty menu items, and coffee
Pay attention to guests and greet guests
by making eye contact, smiling
and spreading joy!
Understanding the guest is the center
of it all
Answering questions and assisting guests with order decisions and processes
Knowing how to suggestively sell to enhance the guest experience and increasing sales
Always happy to
help! Our retailers want our guests and their fellow team members to feel
comfortable and welcome coming to us
for assistance. Smiling,
spreading joy and being positive
with every interaction are non- negotiables
WHAT YOU
NEED TO
HAVE
Minimum of 1-2 years
of Retail, Customer Service and food handling experience.
Minimum High School Diploma / GED or Some College.
Positive and passionate attitude!
High sense of integrity
and ownership.
Basic math skills (add, subtract, multiply,
divide).
Able to lift up to 25 lbs.
Time management, ability to prioritize and follow direction.
Adherence to
food safety
guidelines.
Proficient on
Point of Sale systems, currently Toast. Understand the importance of cash
handling and accuracy of transactions.
Feedback is a
gift! We can only learn, grow and improve our service if we hear and understand
what it is our customers are telling us.
High emotional
intelligence with the ability to work with diverse teams
by being highly empathetic, intuitive, self- motivated and driven.
Teams Win! Has to
be a team player who fosters a
collaborative and engaged environment.
Being a Brand
Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s
Mission, Vision, Brand Values and Culture.
SWEET BENEFITS
Flexible work schedule
Competitive compensation
Discounted meals during your shift
Free Cake for your Birthday
Medical, Dental and Vision Benefits for full time employee