What are the responsibilities and job description for the Bank Teller / Signature Banking Representative - Full Time position at PB&T Bank?
PB&T Bank has been fulfilling financial needs and exceeding our customers' expectations since 1889. We are a full service bank, providing products and services for individuals and small businesses, specializing in commercial and construction lending. Over the years, PB&T Bank has endured and become a stronger, more secure bank, while remaining independently owned and operated, allowing for a more personal banking experience.
Our customers have come to know they can trust and count on PB&T Bank for excellent customer service and equally excellent products.
We stand by our Signature Banking culture which is the highest level of customer service each customer receives from an employee of PB&T Bank. Building relationships with internal and external customers based on confidence and trust that PB&T Bank is conducting banking business by taking ownership of customer needs and providing follow up after resolution. We put customers at ease knowing we have completed transactions to the best of our ability. PB&T Bank employees take pride and responsibility by placing their signature on all accomplished work.
Job Type: Full Time
Pay Range: $17-$22 Hourly DOE
Benefits
- Competitive Pay
- Health and Dental with generous bank contribution
- Vision and other supplemental benefits
- Bank Paid Group Term Life, Long-Term Disability, Accidental Death Insurance
- Vacation earned after 90 days
- Sick Time earned on DOH
- Birthday Time Off
- 401(k)
- Employee Assistance Program
- Referral Incentive Program
- Flexible Spending Account
General Purpose
This position is responsible to provide professional and exemplary customer service to our bank customers by processing deposits and paying out funds in accordance with bank procedures, promoting and cross selling financial products and services, including but not limited to depository, investment, loan and trust products. Manages the customer relationship to include identification, prospecting and cross selling our products. Actively pursues potential new customers using effective selling techniques that creates interest and follow through to obtain the business.
Essential Duties/Responsibilities¨ Comply with requirements of Signature Banking
¨ Processing deposits and pay out funds in accordance with bank procedures
¨ Assists customers with personal and business accounts, while promoting and selling additional products and services. Displays knowledge and proficiency in administering the banks products while building long-term customer relationships
¨ Sells and promotes a variety of deposit products and services to customers. Actively pursues potential customers using effective selling techniques that create interest and follow through to obtain the business
¨ Directly assist customers with loan requests for a variety of consumer loans
¨ Basic understanding of safe deposit rules and regulations. May be required to open new safe deposit accounts and allow customers access to Safe Deposit Boxes, if applicable
¨ Process loan payments, prepare and verify cashiers checks, process night drop deposits, process Travelers Cheques and redeem Savings Bonds
¨ Analyze and identify possible money laundering activity in accordance with anti-money laundering guidelines
¨ Balancing assigned cash drawer daily within the established guidelines, reporting any differences Balancing the vault, coin machine or cash dispense machine when applicable
¨ Performing other duties and responsibilities as assigned
¨ Regular predictable absences
Other Duties/Responsibilities
¨ Performing other duties and responsibilities as assigned
Knowledge
¨ Basic accounting knowledge
¨ Principles of Banking
¨ Check negotiability
¨ Proficient in the use of Microsoft Office software: MS Word, Excel, Outlook, etc.
¨ Accurate data entry skills
¨ Detail oriented
Skills
¨ Ability to communicate effectively, both orally and in writing with customers, co-workers and vendors
¨ Effective organizational and time management skills
Ability
¨ Prioritizing and meeting critical deadlines
¨ Attention to detail
¨ Handle multiple projects and details simultaneously
¨ Commit to a high level of confidentiality
¨ Work well in a team environment
¨ Reasoning and Problem solving
Education
¨ Successful completion of High School Diploma or G.E.D. Certificate
Experience
¨ One year of accurate cash handling.
¨ One year customer experience.
¨ One year of sales experience.
Equipment
¨ Personal computer
¨ Telephone, telephone headset, fax machine, scanner and copier
¨ Calculator and 10-key
¨ Branch captured machine and scanner.
¨ Document encoder, currency counter, and coin sorter
Physical Demands and Work Environment
The physical demands and the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit or stand for long periods of time and repetitive arm/hand movements while operating a computer or equipment. This position is fast paced with frequent interruptions. The employee is occasionally required to reach with hands and arms; stoop, kneel, or crouch. Proper lifting techniques are required to lift, pull, push and/or move objects weighing up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change as the needs and/or requirements of the job change deemed by the employer.
Salary : $17 - $22
