What are the responsibilities and job description for the National Accounts Manager (LCO) position at PBI-Gordon Companies, Inc.?
At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!
Job Summary :
As a strategic expert of the Sales Leadership Team, this position will be directly responsible for developing a strategy of influence with national lawn care and golf accounts. This position will develop and own strong customer relationships that enable development of strategic business plans across regional and strategic account managers. Execution of plans will require inclusion, exposure and education around the PBI Gordon brand of turf and landscape products.
Specific Responsibilities :
- Lead cross-functional teams in the development of an annual strategic sales plan and executing the plan to achieve established targets.
- Responsible for managing the daily and monthly milestones for each assigned national account that aligns with strategy and drives to achieve goals set forth.
- Develop, implement and execute customer account plans that align with the strategy for development in lawncare and golf markets.
- Develop and execute customer specific programs that are in support of business plan goals each year, specific to select accounts.
- Manage all program dates, quarterly payment and back up payment information.
- Lead and coach peers as the expert through the key account management process.
- Introduce new products and the promotion of those products and pricing programs.
- Provide business intelligence, which supports company growth initiatives including customer and internal product forecasting.
- Discover new opportunities and be able to work with development and regulatory to successfully deliver upon identified opportunities that would best serve client's needs.
- Facilitate National Account operational needs analyses and assess specific client requirements.
- Resolve customer concerns by investigating issues, developing solutions and providing sound resolutions to management.
- Manage OPEX and accruals within given budgets.
- All other duties as may be assigned.
Experience / Skills Required :
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