What are the responsibilities and job description for the Quality Systems Manager position at PBI-Gordon Corporation?
At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!
Summary:
The Quality Systems Manager is responsible for developing, implementing, and maintaining a robust quality management system (QMS) that ensures product and service quality, regulatory compliance, and customer satisfaction for PBI Gordon Corporation. This role involves leading a team to establish and oversee quality control processes, conduct audits, and drive continuous improvement initiatives.
Responsibilities:
Medical Insurance
We are committed to helping you and your dependents maintain health and wellness by offering voluntary, competitive medical insurance and prescription drug plan options.
Dental Insurance
Choose from two voluntary dental plans that are designed to help protect you and your dependents' oral health.
Vision Insurance
Our voluntary vision insurance plan is designed to help protect you and your dependents eye health. Coverage is available for eye exams, frames, lenses, and contact lenses. Employee owners are responsible for 100% of the cost of this plan.
Life Insurance with Accidental Death & Dismemberment (AD&D)
We offer a company-paid $50,000 life insurance policy with AD&D. You also have the opportunity to purchase additional life and AD&D insurance for yourself, your spouse and/or your dependent children. The cost for this coverage is based on the amount you elect and your age.
Short- and Long-term Disability
Our company-paid short-term and long-term disability plans to provide income replacement in the event you are not able to work due to illness or injury. Short-term disability will provide 70% income replacement up to $1,350 per week and long-term disability will provide 60% income replacement up to $5,000 per month.
Employee Assistance Program (EAP)
EAP Services are company paid to benefit all employee-owners and their families. EAP provides up to six free counseling sessions to help you and your family members manage life stressors, solve personal or relationship concerns, and achieve your goals.
Flexible Spending Account (FSA)
Flexible Spending Plans offer employee-owners the option to set aside pre-tax monies into a medical reimbursement or dependent care account to help pay for out-of-pocket medical, dental or vision expenses or day care costs. The maximum contributions are determined by the IRS and adjusted annually. This is a use-it-or-lose-it account, meaning any funds remaining in the account following the close of the plan year will be forfeited.
Pet Insurance
We love our pets! Pet insurance options for your furry friends is offered through the ASPCA. Employee-owners can enroll and pay premiums directly to ASPCA.
Paid Holidays & Paid Time Off (PTO)
Everyone needs time off to rest and recharge! Paid time off includes Regular PTO, Personal PTO, and specified paid company holidays. *The amount of paid time off (PTO) depends upon the employee's position and years of service.
Employee Stock Ownership Plan (ESOP)
We act like we own the company because we do! An ESOP provides employees with an ownership stake in the company. It's an additional form of compensation directly tied to PBI-Gordon Companies financial success. All regular employees are eligible to participate in the ESOP the first of the month following 30 days of service. PBI-Gordon Companies contributes approximately 18% of total compensation annually with a six-year vesting schedule. Our ESOP is more than a benefit, it is a key part of a culture, and it can provide significant rewards in retirement!
401(k) Retirement Savings Plan
Saving for retirement is one of the most important financial decisions you can make. We offer a 401(k)-retirement savings plan to assist employees with this important financial goal. New employee owners are eligible to participate the first of the month following 30 days of employment. We provide a company match of 100% up to 3% deferral with a three-year vesting schedule.
Fitness Reimbursement
We believe regular exercise helps improve overall health and job performance. PBI-Gordon will reimburse up to a maximum of $300 annually for gym/fitness memberships.
William Everett & Mary Ellen Mealman Scholarship Fund
Children or grandchildren of employee-owners may apply for a scholarship under the William Everett & Mary Ellen Mealman scholarship fund. Applicants are awarded based on financial need, academic achievement, and involvement in extracurricular/community activities.
Tuition Reimbursement
After one full year of employment, employee-owners are eligible for tuition reimbursement for bachelor's level coursework related to their current job or any future job offered at PBI-Gordon Companies.
Parental Leave
Company paid parental leave is offered to employee-owners following the birth of a child or the placement of a child with an employee in connection with adoption, foster care, or surrogacy. This policy will run concurrently with Family and Medical Leave Act (FMLA) leave, as applicable.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).
Please see our CCPA disclosure for more information.
Employment is contingent upon and may not begin until the successful completion of a pre-employment background and drug screen.
Summary:
The Quality Systems Manager is responsible for developing, implementing, and maintaining a robust quality management system (QMS) that ensures product and service quality, regulatory compliance, and customer satisfaction for PBI Gordon Corporation. This role involves leading a team to establish and oversee quality control processes, conduct audits, and drive continuous improvement initiatives.
Responsibilities:
- Develop, implement, and maintain a comprehensive QMS aligned with industry standards and regulatory requirements (e.g., ISO, FDA, GMP, etc.).
- Lead a team of quality professionals to ensure effective QMS operations.
- Conduct internal and external quality audits to assess compliance and identify improvement opportunities.
- Develop and implement corrective and preventive actions (CAPAs) to address quality issues.
- Monitor and analyze quality metrics to identify trends and drive performance improvement.
- Collaborate with cross-functional teams to ensure quality is integrated into all business processes.
- Provide quality-related training and education to employees.
- Manage quality budgets and resources effectively.
- All other duties may be assigned as necessary.
- Bachelor's degree in engineering, science, or related field. Advanced degree (Master's or MBA) preferred.
- 7 years of total experience. Two years directly involved in quality or other regulated processes that require establishment of processes and procedures to maintain compliance to a standard.
- Proven experience in quality management, preferably in a regulated industry.
- Strong knowledge of quality management principles and tools (e.g., Six Sigma, Lean).
- Experience leading and developing quality teams.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Travel required up to 40%.
Medical Insurance
We are committed to helping you and your dependents maintain health and wellness by offering voluntary, competitive medical insurance and prescription drug plan options.
Dental Insurance
Choose from two voluntary dental plans that are designed to help protect you and your dependents' oral health.
Vision Insurance
Our voluntary vision insurance plan is designed to help protect you and your dependents eye health. Coverage is available for eye exams, frames, lenses, and contact lenses. Employee owners are responsible for 100% of the cost of this plan.
Life Insurance with Accidental Death & Dismemberment (AD&D)
We offer a company-paid $50,000 life insurance policy with AD&D. You also have the opportunity to purchase additional life and AD&D insurance for yourself, your spouse and/or your dependent children. The cost for this coverage is based on the amount you elect and your age.
Short- and Long-term Disability
Our company-paid short-term and long-term disability plans to provide income replacement in the event you are not able to work due to illness or injury. Short-term disability will provide 70% income replacement up to $1,350 per week and long-term disability will provide 60% income replacement up to $5,000 per month.
Employee Assistance Program (EAP)
EAP Services are company paid to benefit all employee-owners and their families. EAP provides up to six free counseling sessions to help you and your family members manage life stressors, solve personal or relationship concerns, and achieve your goals.
Flexible Spending Account (FSA)
Flexible Spending Plans offer employee-owners the option to set aside pre-tax monies into a medical reimbursement or dependent care account to help pay for out-of-pocket medical, dental or vision expenses or day care costs. The maximum contributions are determined by the IRS and adjusted annually. This is a use-it-or-lose-it account, meaning any funds remaining in the account following the close of the plan year will be forfeited.
Pet Insurance
We love our pets! Pet insurance options for your furry friends is offered through the ASPCA. Employee-owners can enroll and pay premiums directly to ASPCA.
Paid Holidays & Paid Time Off (PTO)
Everyone needs time off to rest and recharge! Paid time off includes Regular PTO, Personal PTO, and specified paid company holidays. *The amount of paid time off (PTO) depends upon the employee's position and years of service.
Employee Stock Ownership Plan (ESOP)
We act like we own the company because we do! An ESOP provides employees with an ownership stake in the company. It's an additional form of compensation directly tied to PBI-Gordon Companies financial success. All regular employees are eligible to participate in the ESOP the first of the month following 30 days of service. PBI-Gordon Companies contributes approximately 18% of total compensation annually with a six-year vesting schedule. Our ESOP is more than a benefit, it is a key part of a culture, and it can provide significant rewards in retirement!
401(k) Retirement Savings Plan
Saving for retirement is one of the most important financial decisions you can make. We offer a 401(k)-retirement savings plan to assist employees with this important financial goal. New employee owners are eligible to participate the first of the month following 30 days of employment. We provide a company match of 100% up to 3% deferral with a three-year vesting schedule.
Fitness Reimbursement
We believe regular exercise helps improve overall health and job performance. PBI-Gordon will reimburse up to a maximum of $300 annually for gym/fitness memberships.
William Everett & Mary Ellen Mealman Scholarship Fund
Children or grandchildren of employee-owners may apply for a scholarship under the William Everett & Mary Ellen Mealman scholarship fund. Applicants are awarded based on financial need, academic achievement, and involvement in extracurricular/community activities.
Tuition Reimbursement
After one full year of employment, employee-owners are eligible for tuition reimbursement for bachelor's level coursework related to their current job or any future job offered at PBI-Gordon Companies.
Parental Leave
Company paid parental leave is offered to employee-owners following the birth of a child or the placement of a child with an employee in connection with adoption, foster care, or surrogacy. This policy will run concurrently with Family and Medical Leave Act (FMLA) leave, as applicable.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).
Please see our CCPA disclosure for more information.
Employment is contingent upon and may not begin until the successful completion of a pre-employment background and drug screen.
Salary : $300
