Client Executive - Higher Education

Full time

Posted 11 Days Ago

R101135

The Client Executive will serve as a top-level manager in a successful, growing firm. He or she will interact regularly with senior representatives of current and prospective clients. The Client Executive will oversee all client relations for a particular Client or multiple Clients, including project team performance and overall client satisfaction. The Client Executive will have extremely strong inter-personal skills with an aggressive, yet personable, demeanor.

Your Impact :

Strategic : The Client Executive will be a key contributor to further defining and guiding the strategic plan. PBK’s corporate resources and management team will be made available to assist the Client Executive in meeting these goals.

Operational : The Client Executive will ultimately be responsible for the delivery of services, the development of culture and the execution of processes within the offices. He or She will oversee client relations, including project team performance and overall client satisfaction.

Marketing / Business Development : The ability to establish and develop relationships with potential clients is essential. She or He will work closely with the firm’s Marketing & Business Development departments to develop new opportunities and build relationships.

Management / Leadership : The Client Executive will promote a support structure to further develop the abilities of the staff. He or She will also be responsible for staffing projections and overseeing the recruitment of new staff.

• Executive Meetings
• Board Meetings
• Major Presentations
• Introduction & Important Issues Meetings
• Management & Staffing Meetings
• New Hire Interviews
• Client Maintenance
• Business Development
• Conferences / Seminars
• High Level QAQC
• Continuous 5-min Meetings with Production Director & Project Managers

Here's What You'll Need :

At PBK, the most accomplished and passionate architects, engineers, and thought leaders are working together to shape the future. We encourage our team to adopt an entrepreneurial approach to professional growth; there are no limits to what one can do or become at PBK. Our culture empowers our people to explore their interests, try new things, and create their own path to success – however they may define it.

We recognize the value of work-life balance and believe in rewarding our employees’ hard work. We offer alternative work scheduling to allow employees greater flexibility, monthly happy hours and regular team outings, additional time off between Christmas and New Year’s, an Employee Assistance Program that supports each individual’s needs, and so much more!

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