Client Services Team Supervisor (Tax Support)

PBMares is actively seeking a Client Services Team Supervisor to join our Client Services Team. In this role, you'll lead the tax administrative team, ensuring efficient and accurate execution of tax-related processes while motivating the team to achieve objectives in support of the Tax business line.

Responsible for, but not limited to:

• Lead the overall execution of work and day-to-day team operations to ensure objectives are achieved.
• Study schedules and estimate time and labor requirements for services and job assignments/projects.
• Ensure all team members have training, technology, tools and resources they need to succeed.
• Ensure team members understand the impact their performance has on the team, firm, services, and deliverables they produce.
• Operationalize the initiatives of the Tax SL Leaders, CST Senior Manager and CST Tax Manager
• Analyze relevant aspects of operations that impact team performance and providing manager regular reports on issues and progress.
• Communicate the decisions of management to team members and outlining the details of how these decisions will be implemented.
• Manage team member performance for success. Monitor and prepare performance reports.
• Assist with budget and project planning.
• Respond to and resolve employee and client inquiries, complaints, and interpersonal or work-related issues, escalating when needed.
• May be instrumental in development of strategies and tactics for Tax SL or CST.

PBMares Core Values

• Integrity
• Trust
• Respect
• Accountability
• Caring

What you get:

• Company investment of a minimum of 40 hours learning and development annually
• The opportunity to grow and shape the future of the firm.
• Full benefits: medical, dental, 401K match.
• Paid Time Off
• 11 paid holidays per year
• Flexible work schedule to include hybrid work environment.
• Summer Hours- Friday half days (based on a minimum 40-hour work week).
• Opportunity to develop leadership skills.