What are the responsibilities and job description for the Cashier - Guy Fieri's Dive & Taco Joint position at PBR & Tapps - Hampton Roads?
Chef, restaurateur, New York Times Best-selling author and Emmy-winning TV host, Guy Fieri, brings his new signature concept, Guy Fieri's Dive & Taco Joint to Hampton. The American roadhouse look and feel is informed by the thousands of locally legendary restaurants, bars and all-around dives that he’s visited around the country. And of course, any good party has to have great food. Within the Dive, Guy has added his Taco Joint, featuring his signature tacos and Mexican classics, as well as a flavorful full bar menu with margaritas and a shot menu for the brave-at-heart.
Cashier Responsibilities include, but are not limited to:
- Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
- Take food and beverage orders from guests and enter into POS terminal.
- Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
- Communicate effectively with all guests.
- Communicate problems to management immediately.
- Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
- May be asked to handle guest complaints and special requests.
Cashier Qualifications
- At least one year of experience with customer service and cash handling.
- Must speak fluent English, other languages preferred.
The Cashier position requires the ability to perform the following:
- Strong ability to provide attention to detail.
- Carrying or lifting items weighing up to 25 pounds.
- Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
- Ability to utilize credit card machine.
- Standing, bending, stooping, and kneeling.
- Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
- Must be able to read, review and understand POS reports.
- Basic mathematical skills are used frequently when exchanging cash.
- Must be able to keep accurate account of cash bank.
- May be required to work nights, weekends, and/or holidays.