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Account Resolution Clerk

PBS Radiology Business Experts
Reno, NV Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/17/2025

Job Details

Level

Experienced

Job Location

Reno - Reno, NV

Position Type

Data Entry Clerk AR

Education Level

High School Graduate or Equivelant

Travel Percentage

No Travel

Job Shift

Job Category

Admin - Clerical

Description

The Account Resolution Clerk handles all clerical related duties of patient mail and correspondence assigned to the Reno Accounts Receivable and Customer Service Teams.

Primary Job Duties

  • Prepares, prints, and mails out-going mail, including all papers in office, including patient receipts / ledgers, HCFAs, appeals, follow-up letters, and billing records.
  • Completes daily deposit verification checks for Payment Team.
  • Notifies AR supervisor(s) of returned insurance mail (i.e., claim forms, etc.).
  • Prepares, signs, and mails all billing records requests, including any billing requests that need to be notarized.
  • Prepares, signs, and uploads all Chart Swap billing requests.
  • Chart swap / Clearpath :

Compile billing records

  • Print and mail or upload to portal
  • Meet with notary twice a month, signing documents in front of notary.
  • Follows up with insurance company / law office requests on documents.
  • Data entry for manually processed demographics or charge information into billing software.
  • Documentation of manual entered charges for appropriate reconciliation.
  • Sort and organize electronic data for preservation.
  • Retrieve data from a multitude of systems including EMR for manual demographic or charge entry.
  • Prompt notification to the Account Resolution Manager if any missing or delayed charge or demographic information for manually processed documents.
  • Meets productivity standards as published.
  • Accepts and performs other work as assigned.
  • Competencies

  • Excellent, professional, customer service telephone skills
  • Efficient typing skills. Average of 40 words per minute
  • Basic knowledge of word processing tools and spreadsheets (MS Office Word, Excel)
  • Working knowledge of office equipment, computer hardware and peripheral devices
  • Understanding of Imagine billing database including Chart Swap
  • Attention to detail
  • Qualifications

    Required Education and Experience

    1. High school diploma or GED diploma

    2. 1-2 years of experience in the field or in a related area

    Preferred Education and Experience

    1. Two years' experience using Microsoft Office Suite

    2. Proficient at Excel and Word

    3. Knowledge of touch-typing system is strongly preferred

    4. Working knowledge of office equipment, computer hardware and peripheral devices

    5. Basic understanding of databases

    6. Great attention to detail

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