What are the responsibilities and job description for the Client Services Coordinator position at PC Professional Inc?
Job Summary
We are looking for a full time Customer Service representative to support our every expanding client base. The main focus of this career opportunity will be to track, document, assign and coordinate service requests from our clients. We provide everything IT to the business community. This means we provide engineers through our help desk, remote engineering and on-site engineers to assist with supporting workstations, application, file sharing, cloud computing, cyber security protection, remote access, phone, WiFi and general IT needs.
The ideal candidate must have experience using applications in their current career, enjoy talking about technology, be creative in how they approach clients, have great written and verbal communication skills and be eager to learn more about the world of IT. You will be joining a team of 3 so the ability to work with coworkers is a must. We are looking for someone that is dependable, outgoing and who wants a career not just a job.
The ideal candidate will have a strong technical background and the desire to both understand the technical requests from clients and solve their problems.
Please reach out with any questions.
We are located in downtown Oakland. We occupy a 16000 square ft building. Our staff size is 34 employees and we have been in business for 44 years.
Our benefit package includes Kaiser medical, Delta Dental coverage, 401 K matching, PTO earned from day one, ongoing technical training and tremendous growth
Please send resumes to dan@pcprofessional.com
Job Type: Full-time in office position
Salary: $65,000.00 - $70,000.00 per year
PC Professional offers the following Benefits:
- 401(k)
- Dental insurance
- Health insurance
- 401 K matching
- PTO
- Various employee team building events
Experience level:
- 1 years
- Desire to continue to grow customer service skills
- Experience interfacing with the business world
Job Type: Full-time
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $65,000 - $70,000