Valet Parking Manager - Special Events

Job Summary:
Parking Company of America is seeking a highly organized, flexible, and customer-focused Valet Parking Manager to oversee valet operations for high-profile events. The ideal candidate will have experience in valet services, staff management, and customer service, ensuring smooth and efficient parking solutions for our guests and staff alike. This role requires strong leadership skills, attention-to-detail, problem-solving abilities, and the ability to thrive in an at times fast-paced environment.

Key Responsibilities:

• Plan, coordinate, and oversee valet parking operations for special events, ensuring seamless service and guest satisfaction.
• Hire, train, schedule, and manage valet attendants, ensuring adherence to company policies (including budgetary) and high service standards.
• Develop and implement efficient parking strategies to optimize vehicle flow and minimize wait times.
• Communicate effectively with event organizers, venue staff, and guests to coordinate logistics and address concerns.
• Monitor valet staff performance, providing coaching and feedback to maintain quality service.
• Handle customer inquiries, complaints, claims, and emergency situations in a professional manner.
• Ensure compliance with safety regulations, insurance policies, and liability guidelines.
• Maintain accurate records of parking operations, including ticketing, vehicle counts, and incident reports.
• Manage valet equipment and supplies, ensuring readiness and functionality for each event.
• Work flexible hours, including evenings, weekends, and holidays, as required by event schedules. It is anticipated that this schedule may vary weekly, so flexibility is a must.

Qualifications:

• Previous experience in valet parking management, event coordination, or hospitality services.
• Strong leadership and team management skills with the ability to motivate staff.
• Excellent problem-solving, organizational, and multitasking abilities.
• Strong customer service orientation and effective communication skills.
• Ability to handle high-pressure situations with professionalism and composure.
• Knowledge of parking logistics, traffic flow management, and safety regulations.
• Valid driver’s license with a clean driving record; ability to drive manual and automatic vehicles.
• Ability to stand for long periods and work in various weather conditions.

Preferred Qualifications:

• Experience managing valet services for large-scale or high-end events.
• CPR/First Aid certification (this will be an ongoing requirement of the position)
• Familiarity with valet parking software and ticketing systems (Flash, TEZ, O Valet, etc.).

Compensation:
Competitive salary based on experience, with potential for performance-based incentives.

How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Compensation Package:

• Bonus opportunities
• Hourly pay
• Overtime pay
• Tips

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Los Angeles, CA 90012 (Required)

Ability to Relocate:

• Los Angeles, CA 90012: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $27