What are the responsibilities and job description for the Coffee Shop Attendant/Barista position at PCH Hotels & Resorts Inc.?
At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.
Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.
As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:
- Health, Dental, Vision and Life Insurance including FSA and HSA options
- Short and Long-Term Disability
- Paid holidays, Vacations, PTO and Sick Leave.
- 401k with matching
- Tuition Reimbursement
- Hotel and Food and Beverage Discounts
And much more!
As a member of our hospitality team, the primary responsibility of a Coffee Shop Attendant is to prepare coffee to Marriott standards, ensuring its quality and freshness in the Hotel’s Coffee Shop. This role is essential for creating a positive and enjoyable dining experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible. This role is responsible for changing out coffee every two hours to maintain optimal taste, stocking shelves, cleaning counters, or tables, and arranging food displays to promote sales. A crucial part of this role is ensuring a memorable and enjoyable experience for coffee shop patrons.
- Preparing coffee to PCH standards, ensuring its quality and freshness for guests to enjoy.
- Maintaining a clean and organized work area by practicing clean as you go methods.
- Stocking shelves, counters, or tables with the appropriate items to ensure a seamless and enjoyable guest experience.
- Welcoming each customer with a warm smile, addressing them by name when possible, and offering assistance to make them feel valued and comfortable.
- Effectively handling payment transactions using the Point of Sale (POS) system and following proper cash handling procedures.
- Ensuring that your issued bank is maintained at the correct amount at all times for accurate transactions.
