What are the responsibilities and job description for the Host/Hostess - 360 Grille (Part-Time) position at PCH Hotels & Resorts Inc.?
At the Marriott Shoals Hotel & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property is in the final stages of a total renovation that embraces the local history and heritage of the music industry in the Shoals area.
We're looking for a passionate, guest-centered Restaurant Host/Hostess to join our award-winning 360 Grille team. Imagine working in a fine dining environment that takes sophistication to new heights—literally! Set high above the Tennessee River, the 360 Grille revolves to offer breathtaking, panoramic views, creating a one-of-a-kind dining experience. From celebrations to intimate dinners, every meal is a memorable occasion here.
Key Responsibilities:
- Be the Heart of Hospitality: Greet guests warmly upon their arrival and provide a positive first impression.
- Keep Things Running Smoothly: Remain at the door at all times, attentively welcoming and directing guests to their tables, ensuring their seating preferences are accommodated. Handle dining reservations efficiently, providing guests with accurate and timely information regarding availability and wait times.
- Embrace Team Spirit: Attend to guests' needs during their dining experience, ensuring their table satisfaction and promptly addressing any concerns or complaints that may arise. Clear and reset tables efficiently to expedite the table turnover process, ensuring smooth operations during busy periods.
- Ensure Cleanliness & Efficiency: Set up the dining area, ensuring it is clean, organized, and ready for guest service.
- Be a Key Player: Clear and reset tables efficiently to expedite the table turnover process, ensuring smooth operations during busy periods
Why Join Us?
This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.
Perks & Benefits:
As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
- 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
- Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
- Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
- Employee Recognition: Participate in employee rewards and recognition programs.
- Fun Work Environment: Be part of a friendly and supportive team that values your contributions.
Join us at Marriott Shoals Hotel and Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!
Apply now to join Marriott Shoals Hotel & Spa and help us continue our tradition of excellence.
