What are the responsibilities and job description for the Host/Hostess position at PCH Hotels & Resorts Inc.?
As a member of our hospitality team, the Host's main job is to create a welcoming dining experience for guests by providing excellent customer service. The Host will greet guests warmly, follow etiquette guidelines, and quickly address any complaints.
The Host will also attend menu training to stay informed about current offerings, set up the dining area, and be present at the door to greet and direct guests to their tables. A key part of this job is managing dining reservations and helping with special services or arrangements.
Key Components of the role will include:
- Ensure guests feel valued with a friendly welcome upon arrival.
- Keep the dining area clean, organized, and inviting.
- Greet and direct guests, accommodating their seating preferences.
- Efficiently handle reservations, providing timely updates on availability.
- Assist guests with special arrangements for a memorable experience.
- Address any guest concerns promptly during their dining experience.
- Quickly clear and reset tables to maintain efficient service.
- Contribute to the cleanliness and efficiency of the dining area.
- Help in other roles, such as food runner, to support the team as needed.
Why Join US?
This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the dining experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve.
As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include:
- Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs.
- 401(k) plan with generous matching contributions to help you secure your financial future.
- Competitive salary that reflects your skills and dedication.
- We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings.
- Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities.
- Plus, a host of additional perks make working with us rewarding!
Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!
