What are the responsibilities and job description for the Recreation Supervisor position at PCH Hotels & Resorts Inc.?
Step into a seasonal opportunity at the Grand Hotel Golf Resort & Spa, Autograph Collection, nestled along Alabama’s beautiful Gulf Coast. Surrounded by 550 acres of scenic landscapes, the Grand blends Southern charm with modern luxury, offering guests a truly exceptional experience. As part of this historic resort, you'll have the chance to create lasting memories for our guests—The Grand Life is calling; come be part of it!
As a Recreation Supervisor, you’ll oversee all aspects of the hotel’s recreational activities, ensuring smooth operations and a memorable guest experience. Leading the recreation team, you’ll maintain high service standards, engage with guests, and ensure the safety and enjoyment of all activities. Your proactive leadership will ensure the success of the seasonal programs, contributing to a welcoming and fun atmosphere that keeps guests returning year after year.
Key Responsibilities:
- Guest Engagement: Interact with guests to promote recreational activities, encourage participation, and create a welcoming atmosphere that enhances their stay.
- Event Coordination: Organize special events and themed activities, collaborating with other departments to create unforgettable experiences.
- Feedback & Improvement: Solicit guest feedback on activities, assess satisfaction levels, and identify areas for enhancement to continually improve the guest experience.
- Safety Management: Enforce safety guidelines across all recreational activities, minimizing risks and ensuring a secure environment for guests and associates.
- Facility & Equipment Oversight: Manage the maintenance, inventory, and condition of recreational equipment and supplies to ensure they’re in optimal working order.
- Team Leadership: Provide guidance and training to the recreation team, ensuring service excellence and adherence to safety protocols.
- Facility Maintenance: Ensure cleanliness, functionality, and safety of the recreational areas, and coordinate any necessary maintenance.
Education and Experience:
- Less than high school education; or up to one month of related experience or training; or an equivalent combination of education and experience.
Job Requirements:
- Physical Demands:
- Lift up to 10 pounds: Frequent
- Lift up to 25 pounds: Occasional
- Lift up to 50 pounds: Occasional
- Lift over 75 pounds: Rare
- Walking: Frequent
- Climbing: Occasional
- Standing: Constant
- Work Environment:
- On-Site
- Outdoor work as necessary
Seasonal Perks & Benefits: As a seasonal associate with PCH Hotels & Resorts, you’ll enjoy a variety of benefits, including:
- Exclusive Discounts: Take advantage of special rates on hotel stays, dining, golf, and retail at PCH properties and globally with Marriott.
- Professional Experience: Gain valuable hospitality experience in a renowned resort setting.
- Growth Opportunities: Access on-the-job training and potential for future career advancement.
- Beautiful Work Environment: Spend your season working in a breathtaking Gulf Coast destination.
Join us at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be a part of a team dedicated to creating unforgettable guest experiences.
