What are the responsibilities and job description for the Room Attendant position at PCH Hotels & Resorts Inc.?
As a member of our hospitality team, the primary responsibility of a Room Attendant is to maintain the cleanliness and overall maintenance of assigned rooms in the hotel. Attention to detail and thoroughness are essential in ensuring that rooms meet the highest standards of cleanliness and presentation. A crucial part of this role is providing exceptional guest service by greeting guests professionally when knocking and entering rooms, respecting their privacy, and responding promptly to their needs to create a positive and enjoyable experience for our guests.
- Clean and maintain assigned rooms to a high standard of cleanliness, ensuring guest comfort and satisfaction.
- Recheck all rooms at departure times and report the room status to the Housekeeping Supervisor for efficient room turnover.
- Report any maintenance work needed to the Engineering department or Housekeeping Supervisor to ensure timely repairs and maintenance.
- Maintain the highest level of guest hospitality and professionalism, reflecting the hotel's commitment to exceptional service.
PCH Hotels & Resorts is a company that puts people first! Beyond offering a competitive salary, we also offer:
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement
- 401K with Company Match
- Employer Paid Life Insurance
- Complimentary Employee Assistance Program
- Paid Time Off to include Vacation, Personal, Sick, & Holidays
- Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
