What are the responsibilities and job description for the Sales Manager position at PCH Hotels & Resorts Inc.?
At Auburn Marriott Opelika Resort & Spa at Grand National, we pride ourselves on delivering unparalleled service in a stunning environment. Our resort is an oasis of southern charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking a dynamic and results-driven Sales Manager to join our team and play a pivotal role in driving our sales strategy. Consistently ranked among the top Marriott properties in the country based on guest feedback, the property offers a tremendous opportunity for a hospitality sales professional to excel and build a strong portfolio of new and returning business.
Your Role: As the Sales Manager, you will be responsible for proactively soliciting and managing group and catering-related opportunities. You will take charge of maximizing revenue potential by actively upselling each business opportunity. This role is crucial in achieving both personal and team-related revenue goals, ensuring the seamless handover of business for proper service delivery.
Key Responsibilities:
- Proactively Solicit & Manage: Identify and manage group and catering-related opportunities not handled by the Event Booking Center.
- Maximize Revenue: Actively upsell each opportunity to maximize revenue for the resort.
- Achieve Revenue Goals: Drive personal and team-related revenue targets.
- Service Excellence: Ensure business is turned over properly and in a timely fashion to maintain service excellence throughout each customer experience.
- Customer Loyalty: Support Marriott’s Service and Relationship Strategy by delivering exceptional service, driving customer loyalty, and growing share of the account on behalf of PCH Hotels and Resorts.
What You Bring:
- Proven experience in sales, with a focus on group and catering in the hospitality industry.
- Strong ability to upsell and maximize revenue opportunities.
- Excellent organizational and time management skills.
- A passion for delivering service excellence and building long-term customer relationships.
- A team-oriented mindset with a drive to achieve both personal and team goals.
Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact on our sales strategy and customer experience. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.
As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:
- Competitive salary sales incentive annual bonus
- Full health benefits with multiple packages to choose from to meet your needs, including FSA and HSA options
- 401k with matching
- Extensive travel, golf, F&B, and retail discounts
- And much more!
If you’re ready to elevate your career in hospitality sales and be part of a team that strives for excellence, we’d love to hear from you!
Apply now to join Auburn Marriott Opelika Resort & Spa at Grand National and help us continue our tradition of excellence.
